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Coursera Project Network
Skills you'll gain: Business Design, Marketing
Skills you'll gain: CI/CD, Open Web Application Security Project (OWASP), Istio, Continuous Integration, Software Development Life Cycle, Linux Commands, Agile Software Development, Unit Testing, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Jenkins, Bash (Scripting Language), Cloud Services, Git (Version Control System), DevOps, Jupyter, Grafana
Skills you'll gain: Storyboarding, Wireframing, Figma (Design Software), Information Architecture, User Experience Design, User Centered Design, Prototyping, User Interface and User Experience (UI/UX) Design, Mockups, User Flows, Mobile Development, Design Elements And Principles, Data Ethics
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer Analysis, User Feedback, Needs Assessment, Consumer Behaviour, Business Strategies, Market Opportunities
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Computing, Artificial Intelligence, Generative AI, Data Ethics, OpenAI, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure As A Service (IaaS), Big Data, Emerging Technologies, Data Analysis, Data Science, Deep Learning, Digital Transformation
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
Rutgers the State University of New Jersey
Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Data Collection, Data Quality, Patient Safety, Spreadsheet Software, Health Care Administration, Health Systems, Health Care Procedure and Regulation
Skills you'll gain: Customer Insights, Customer Analysis, Persona Development, Report Writing, Customer Data Management, Target Audience, Search Engine Marketing, Marketing Analytics, Marketing, Search Engine Optimization, Marketing Strategies, Data Import/Export, Data Security, Social Media Strategy
Skills you'll gain: Dashboard, SQL, Descriptive Statistics, Jupyter, Statistical Analysis, Data Analysis, Probability Distribution, Pandas (Python Package), Data Visualization Software, Statistics, Data Visualization, Statistical Hypothesis Testing, Databases, Stored Procedure, Web Scraping, Relational Databases, Automation, Data Science, GitHub, Python Programming
Skills you'll gain: Figma (Design Software), Usability Testing, Design Reviews, Mockups, User Interface and User Experience (UI/UX) Design, User Experience Design, Prototyping, User Centered Design, User Interface (UI) Design, Design Elements And Principles, Typography, Color Theory
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications
- Status: Free
Universidad Austral
Skills you'll gain: Service Design, User Research, Experience Design, Customer Service, Program Implementation, Personalized Service, Service Management, Service Improvement, User Experience, User Feedback, Design Thinking, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Management
In summary, here are 10 of our most popular customer experience improvement courses
- Create a services customer satisfaction process:Â Coursera Project Network
- IBM DevOps and Software Engineering:Â IBM
- Build Wireframes and Low-Fidelity Prototypes:Â Google
- Customer Centric Innovation:Â University of Illinois Urbana-Champaign
- Key Technologies for Business:Â IBM
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Quality Improvement in Healthcare Organizations:Â Rutgers the State University of New Jersey
- Using Microsoft Copilot to Understand Your Customer:Â Microsoft
- Data Science Fundamentals with Python and SQL:Â IBM
- Create High-Fidelity Designs and Prototypes in Figma:Â Google