Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication

Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Social Media Management, Marketing, Key Performance Indicators (KPIs), Goal Setting, Facebook, Marketing Strategies, Marketing Channel, Policy Development, Instagram, Digital Marketing

Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis

Skills you'll gain: People Analytics, Human Resource Strategy, Talent Management, Human Resources Management and Planning, Workforce Planning, Performance Analysis, Job Analysis, Data-Driven Decision-Making, Workforce Management, Analytics, Employee Retention, Staff Management, Employee Performance Management, Predictive Analytics, Network Analysis

Skills you'll gain: Analytics, Business Analytics, Data Analysis, Microsoft PowerPoint, Presentations, Excel Formulas, Data-Driven Decision-Making, Dashboard, Data Storytelling, Business Intelligence, Microsoft Excel, Customer Analysis, Data Visualization, Data Presentation, Data Visualization Software, Big Data, Target Market, Data Cleansing, Public Speaking, Spreadsheet Software

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations

Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Brand Marketing, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Marketing Channel, Price Negotiation, Customer Engagement

Skills you'll gain: Real Time Data, Data Collection, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Data Analysis, Content Strategy, Text Mining, Data-Driven Decision-Making, Marketing Strategies

Skills you'll gain: Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Business Marketing, Business Strategy, Marketing, Customer Relationship Building, Cross-Functional Collaboration

Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication

Skills you'll gain: Big Data, Credit Risk, Risk Management, Personalized Service, Digital Transformation, Customer Insights, Machine Learning, Marketing Analytics, Customer Engagement, Risk Analysis, Advanced Analytics, Data-Driven Decision-Making, Anomaly Detection, Financial Data, Consumer Behaviour, Artificial Intelligence, Retail Banking

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications