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Results for "customer communications management"
Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Estimation, Project Documentation, Project Controls, Project Management, Project Management Life Cycle
University of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Employee Engagement, Diversity Equity and Inclusion Initiatives, Crisis Management, Public Relations, Business Communication, Employee Surveys, Culture Transformation, Stakeholder Communications, Communication Strategies, Business Leadership, Organizational Leadership, Leadership
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Stakeholder Management, Project Performance, Business Correspondence, Creative Problem-Solving, Problem Solving, Conflict Management, Concision, Project Risk Management, Editing, Brainstorming, Decision Making, Creative Thinking, Project Management, Project Planning, Risk Analysis, Emotional Intelligence, Scope Management, Relationship Building
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue
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Coursera Instructor Network
Skills you'll gain: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Corporate Communications, Communication, Verbal Communication Skills, Strategic Communication, Presentations, Interpersonal Communications, Business Communication, Target Audience, Employee Engagement, Business Writing, Leadership, Business Leadership
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Security, Data Migration, Database Design, Data Visualization, Data Governance, MySQL, Extract, Transform, Load, Cloud Storage, Data Visualization Software, IBM DB2, Data Management, Relational Databases, Stored Procedure, Data Architecture, Excel Formulas, Microsoft Excel
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Emotional Intelligence, Competitive Analysis
Skills you'll gain: Social Media Management, Social Media, Content Creation, Instagram, Social Media Marketing, Social Media Strategy, Facebook, Branding, Content Strategy, Brand Management, Content Management, Customer Engagement
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer Relationship Management, Predictive Analytics, Advanced Analytics, Consumer Behaviour, Big Data, Data-Driven Decision-Making, Data Analysis
In summary, here are 10 of our most popular customer communications management courses
- Engineering Project Management:Â Rice University
- Internal Communications Framework:Â University of California, Irvine
- Project Management & Other Tools for Career Development:Â University of California, Irvine
- Customer Centricity with Professor Jagdish Sheth:Â Kennesaw State University
- Fundamentals of Internal Business Communications :Â Coursera Instructor Network
- IBM Data Management:Â IBM
- Brand and Product Management:Â IE Business School
- Software Product Management:Â University of Alberta
- Improving Communication Skills:Â University of Pennsylvania
- Social Media Management :Â Meta