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Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Revenue Recognition, Organizational Structure, Governance, Financial Statements, Agile Methodology, Organizational Strategy, Waterfall Methodology, Organizational Leadership, Accrual Accounting, Project Closure, Business Management, Organizational Effectiveness, Business Ethics, Cash Flows, Change Management, Accounting Records, Financial Accounting, Project Implementation, Project Planning
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Forecasting, Budgeting, Hospitality, Demand Planning, Market Dynamics, Consumer Behaviour, Competitive Analysis, Data-Driven Decision-Making
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain Planning, Operational Efficiency, Process Improvement, Supply Chain Management, Operations Management, Presentations, Transportation, Supply Chain, and Logistics, Logistics, Strategic Communication, Forecasting, Decision Making
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer Analysis, User Feedback, Needs Assessment, Consumer Behaviour, Business Strategies, Market Opportunities
SkillUp EdTech
Skills you'll gain: New Product Development, Product Management, Product Development, Innovation, Product Lifecycle Management, Product Roadmaps, Product Planning, Project Management Life Cycle, Product Marketing, Stakeholder Management, Competitive Analysis, Product Testing, Project Planning, Business Strategy, Business Development, Agile Product Development, Product Requirements, Test Planning, Test Tools, Product Strategy
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Security, Data Migration, Database Design, Data Visualization, Data Governance, MySQL, Extract, Transform, Load, Cloud Storage, Data Visualization Software, IBM DB2, Data Management, Relational Databases, Stored Procedure, Data Architecture, Excel Formulas, Microsoft Excel
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis
SkillUp EdTech
Skills you'll gain: Earned Value Management, Team Motivation, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Management, Team Leadership, Project Management, Project Management Life Cycle, Project Scoping, Project Documentation, Project Risk Management, Project Schedules, Meeting Facilitation, Agile Project Management, Quality Management, Work Breakdown Structure, Project Performance, Cost Management, Decision Making
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
University of Illinois Urbana-Champaign
Skills you'll gain: Creative Thinking, Creativity, Business Ethics, Business Analytics, Creative Problem-Solving, Leadership and Management, Business Analysis, Business Leadership, Brainstorming, Business Strategy, Organizational Leadership, Decision Making, Emotional Intelligence, Innovation, Accounting, Business Intelligence, Cultural Diversity, Brand Management, Culture, Global Marketing
In summary, here are 10 of our most popular customer success management courses
- Sales and CRM Overview:Â Salesforce
- Business Value and Project Management:Â University of Illinois Urbana-Champaign
- The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy:Â ESSEC Business School
- Supply Chain Management Strategy:Â Rutgers the State University of New Jersey
- Call Center Customer Service:Â CVS Health
- Customer Centric Innovation:Â University of Illinois Urbana-Champaign
- Product Management Certification:Â SkillUp EdTech
- IBM Data Management:Â IBM
- Brand and Product Management:Â IE Business School
- Project Management Foundations, Initiation, and Planning:Â SkillUp EdTech