Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning

Skills you'll gain: Transaction Processing, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Cross-Functional Collaboration, Business Reporting, Communication

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Lean Six Sigma, Risk Analysis, Quality Improvement, Process Improvement, Operational Efficiency, Continuous Improvement Process, Process Analysis, Process Capability, Business Process Improvement, Business Process, Project Risk Management, Project Management, Probability & Statistics, Root Cause Analysis, Design and Product, Cross-Functional Collaboration

Skills you'll gain: User Research, Wireframing, User Interface and User Experience (UI/UX) Design, UI/UX Strategy, Information Architecture, Mockups, User Experience Design, Responsive Web Design, User Interface (UI), User Experience, User Interface (UI) Design, Web Design, User Centered Design, Interaction Design, Prototyping, Graphic and Visual Design, Web Language, HTML and CSS, User Flows, Design

Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Building, Customer Analysis, Value Propositions, Market Research

Skills you'll gain: Revenue Management, Service Design, Financial Services, Service Management, Process Analysis, Innovation, Experience Design, Customer Analysis, Platform As A Service (PaaS), Business Modeling, Consumer Behaviour, Market Analysis

Skills you'll gain: Leadership and Management, Strategy and Operations

Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Emotional Intelligence

Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Lean Six Sigma, Kaizen Methodology, Regression Analysis, Statistical Process Controls, Process Analysis, Continuous Improvement Process, Quality Management, Project Management, Quality Control, Cost Benefit Analysis, Document Management

Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Business Research, User Accounts