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Results for "customer relationship management (crm) software"
Status: FreeCoursera Instructor Network
Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, Interpersonal Communications, People Management, Constructive Feedback, Influencing, Coaching, Collaboration, Leadership
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Marketing Communications, E-Commerce, Price Negotiation, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement
Coursera Project Network
Skills you'll gain: Business Analysis, Statistical Analysis
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Professional Networking, Relationship Building
Kennesaw State University
Skills you'll gain: Leadership and Management, Strategy and Operations
Emory University
Skills you'll gain: Data Analysis, General Statistics, Market Analysis, Marketing, Probability & Statistics, Business Analysis, Customer Analysis, Market Research, Spreadsheet Software, Data Management, Microsoft Excel
Fundação Instituto de Administração
Skills you'll gain: Business Analysis, Leadership and Management, Strategy, Communication, Data Management, Strategy and Operations
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
HubSpot Academy
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Relationship Management : Rice University
- Marketing in a Digital World: University of Illinois Urbana-Champaign
- Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera Project Network
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- Meaningful Marketing Insights: Emory University
- Fundamentos de IA Aplicados ao CRM: Fundação Instituto de Administração
- Digital Product Management: Modern Fundamentals: University of Virginia
