Skills you'll gain: Package and Software Management, IT Infrastructure, Network Security, Network Troubleshooting, Systems Administration, OS Process Management, Computer Networking, Desktop Support, Information Systems Security, Computer Security Awareness Training, Application Security, TCP/IP, Cybersecurity, Remote Access Systems, Network Administration, Technical Support, Active Directory, Server Administration, Computer Hardware, Information Technology

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Service, Business Marketing, Customer Insights, Customer Support, Target Audience, Performance Analysis, Performance Improvement

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Infrastructure As A Service (IaaS), Application Deployment, Cloud Applications, Kubernetes, Cloud Computing, CI/CD, Cloud Security, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices, Service Level, Cloud Computing Architecture, Cloud Storage, Data Storage, Network Architecture

Skills you'll gain: Root Cause Analysis, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Amazon Web Services, Communication, Cloud Solutions, Customer Service, Technical Support, Cloud Computing, Automation, Generative AI, Innovation

Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Administration, Technical Support, Network Administration, Amazon Web Services, File Management, Network Protocols, Network Security, Scenario Testing

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication

Skills you'll gain: Transaction Processing, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Cross-Functional Collaboration, Business Reporting, Communication

Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Amazon Web Services, Product Support, Cloud Computing Architecture, Technical Consulting, Cloud Computing, Debugging, Technical Communication, Artificial Intelligence, Technical Documentation

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure As A Service (IaaS), Cloud Applications, Cloud Security, Kubernetes, Cloud Computing, OAuth, Security Controls, Cloud Storage, Network Infrastructure, Containerization, Threat Management, Application Security, Virtual Private Networks (VPN), Data Security, Authorization (Computing)

Skills you'll gain: IT Security Architecture, IT Infrastructure, Network Security, OSI Models, Systems Administration, Microsoft Windows, Information Systems Security, Package and Software Management, Technical Support, Network Troubleshooting, Computer Networking, Cloud Infrastructure, Operating Systems, TCP/IP, Disaster Recovery, Lightweight Directory Access Protocols, Cybersecurity, Desktop Support, Software Installation, Help Desk Support