Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication

Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management

Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Mapping, Data Collection

Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cyber Threat Intelligence, Cloud Computing, Cloud Services, IT Management, Change Management, Business Technologies, Organizational Change, Technology Strategies, Requirements Elicitation, Information Technology, Portfolio Management, Governance

Skills you'll gain: TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, Cybersecurity, OSI Models, Cyber Attacks, Network Security, Network Protocols, Microsoft Windows, Application Security, Operating Systems, Lightweight Directory Access Protocols, Linux, Server Administration, Technical Support, Computer Hardware, Help Desk Support, Computer Networking

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, jQuery, Web Design and Development, Bootstrap (Front-End Framework), Hypertext Markup Language (HTML), User Experience Design, User Accounts, MongoDB, Wireframing, Web Applications, Interactive Data Visualization, JavaScript Frameworks, Technical Communication, Web Development Tools, Command-Line Interface, User Interface (UI)

Skills you'll gain: Windows Servers, Authorization (Computing), Microsoft Windows, Authentications, User Accounts, Group Policy, Security Controls, Active Directory, Identity and Access Management, Software Installation, Servers, Encryption, Network Planning And Design, Network Performance Management

Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Administration, Technical Support, Network Administration, Amazon Web Services, File Management, Network Protocols, Network Security, Scenario Testing

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Debugging, Help Desk Support, Problem Management

Skills you'll gain: Generative AI, Technical Support and Services, Technical Support, Help Desk Support, IT Automation, Self Service Technologies, Data Ethics, Information Technology, Artificial Intelligence, Automation

Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Amazon Web Services, Product Support, Cloud Computing Architecture, Technical Consulting, Cloud Computing, Debugging, Technical Communication, Artificial Intelligence, Technical Documentation

Skills you'll gain: HTML and CSS, Javascript, Responsive Web Design, Ajax, Front-End Web Development, Web Design, Web Applications, Hypertext Markup Language (HTML), Browser Compatibility, Web Development, Cascading Style Sheets (CSS), Usability, Cross Platform Development, Server Side