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Results for "service management"
University of Leeds
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Engineering Management, Scope Management, Stakeholder Communications, Risk Management, Project Finance, Project Scoping, Program Management, Project Risk Management, Project Management, Business Risk Management, Enterprise Risk Management (ERM), Governance, Construction Management, Project Controls, Project Management Life Cycle, Project Performance, Contract Management, Project Coordination
University of Alberta
Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Web Applications, JSON, Systems Architecture, Java
Politecnico di Milano
Skills you'll gain: Organizational Structure, People Management, Process Management, Project Management, Team Management, Innovation, Project Design, Project Coordination, Project Risk Management, Business Priorities, Business Process Management, Conflict Management, Decision Making
University of Michigan
Skills you'll gain: Health Care Administration, People Management, Human Resources Management and Planning, Health Systems, Electronic Medical Record, Financial Management, Marketing Communications, Leadership and Management, Quality Improvement, Health Care, Performance Improvement, Organizational Leadership, Team Management, Strategic Leadership, Healthcare Industry Knowledge, Facility Management, Fundraising
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Presentation, Data Security, Data Migration, Database Design, Data Visualization, Data Governance, MySQL, Interactive Data Visualization, Extract, Transform, Load, Cloud Storage, Data Visualization Software, Relational Databases, Stored Procedure, Data Architecture, Excel Formulas, Microsoft Excel
Skills you'll gain: Red Hat Enterprise Linux, Linux, Private Cloud, Linux Administration, Bash (Scripting Language), Command-Line Interface, Package and Software Management, Linux Servers, Unix Commands, IBM Cloud, File Systems, Unix Shell, File Management, OS Process Management, Cloud Management, Virtual Machines, Infrastructure As A Service (IaaS), Shell Script, Systems Administration, Linux Commands
Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Skills you'll gain: Social Media Content, Social Media Management, Social Media Marketing, Content Creation, Social Media Strategy, Content Marketing, Instagram, Content Management, Brand Strategy, Brand Management, Facebook, Customer Engagement
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Advancing Women in Tech
Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Design, Technical Management, API Design, Technical Product Management, Cross-Functional Collaboration, Recruitment, Program Management, Team Performance Management, Management Training And Development, Microservices, Employee Retention, Employee Coaching, Talent Management, Leadership and Management, Talent Acquisition, Communication, Conflict Management
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
In summary, here are 10 of our most popular service management courses
- Managing Major Engineering Projects: University of Leeds
- Service-Oriented Architecture: University of Alberta
- Project Management: Beyond planning and control: Politecnico di Milano
- Introduction to Healthcare Management: University of Michigan
- IBM Data Management: IBM
- Linux and Private Cloud Administration on IBM Power Systems: Red Hat
- Effective Service Innovation by Design in Hotel Management : Starweaver
- CVS Health Call Center Customer Service: CVS Health
- Social Media Management : Meta
- CVS Health Retail Customer Service: CVS Health