Skills you'll gain: User Research, UI/UX Research, Human Centered Design, User Centered Design, Ideation, User Experience Design, Design Thinking, Prototyping, Usability, Brainstorming, Persona (User Experience), Innovation, Usability Testing, Data Synthesis, Customer Insights, Decision Making, Interviewing Skills

Skills you'll gain: Data Governance, Database Management, Incident Management, Problem Management, Disaster Recovery, Service Management, Asset Management, Business Continuity, Service Level Agreement, Information Technology Operations, Information Systems, IT Infrastructure, Security Controls, Data Integrity, Compliance Auditing, Auditing, System Implementation, Business Risk Management, Change Control, Computer Hardware

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication

Skills you'll gain: Display Devices, Interactive Design, Computer Programming, Embedded Systems, Development Environment, Computer Hardware, Digital Communications, Simulations, Debugging, Data Storage, Real Time Data

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, Test Case, Development Testing, React.js, Test Driven Development (TDD), Software Testing, Ajax

Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: Persona Development, Experience Design, User Experience, User Centered Design, User Research, Customer Insights, Diversity and Inclusion, Product Development

Skills you'll gain: Crisis Management, Negotiation, Conflict Management, Diplomacy, Leadership, De-escalation Techniques, Advocacy, Governance, International Relations, Social Justice, Diversity and Inclusion, Decision Making

Skills you'll gain: Semiconductors, Hardware Design, Electronic Systems, Embedded Systems, Electrical Engineering, Mechanical Engineering, Manufacturing Processes, Test Engineering, Electronic Components, Engineering Design Process, Systems Integration, Process Development

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, IBM Cloud, Cloud-Based Integration, Cloud Applications, Midrange Computer, Application Servers, Application Development, Application Programming Interface (API), Business Logic, Maintainability

Skills you'll gain: Virtual Environment, Canva (Software), Color Theory, Design, Creative Design, Graphic and Visual Design Software, Graphic Design

Skills you'll gain: Regulatory Compliance, Data Management, Healthcare Industry Knowledge, Health Information Management and Medical Records, Health Care, General Data Protection Regulation (GDPR), Data Security, Security Management, Personally Identifiable Information, Information Privacy, Electronic Medical Record, Cybersecurity, Data Sharing, Threat Management