Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication

Skills you'll gain: Overcoming Objections, Persuasive Communication, Influencing, Rapport Building, Leadership, Communication, Storytelling, Verbal Communication Skills, Communication Strategies, Stakeholder Communications, Presentations, Public Speaking, Meeting Facilitation, Interpersonal Communications, Target Audience, Conflict Management, Relationship Building, Non-Verbal Communication, Empathy, Decision Making

Skills you'll gain: People Analytics, Deep Learning, Digital Transformation, Human Resource Strategy, Machine Learning, Human Resources, Artificial Neural Networks, Artificial Intelligence, Data-Driven Decision-Making, Predictive Modeling

Skills you'll gain: Succession Planning, Strategic Leadership, Workforce Planning, Talent Management, Business Planning, Leadership, Business Continuity, Organizational Development, Talent Pipelining, Change Management, Business Risk Management

Skills you'll gain: Presentations, Communication, Business Communication, Persuasive Communication, Meeting Facilitation, Influencing, Public Speaking, Interpersonal Communications, Virtual Teams, Telecommuting, Conflict Management, Negotiation, Non-Verbal Communication, Active Listening

Skills you'll gain: Export Control, Law, Regulation, and Compliance, Tax Compliance, Regulatory Compliance, Regulatory Requirements, Compliance Management, Tax Laws, Economic Development, International Finance, Document Management

Skills you'll gain: Simple Object Access Protocol (SOAP), Web Services, Extensible Markup Language (XML), Service Oriented Architecture, Java, Web Applications

Skills you'll gain: Blockchain, Cryptography, Transaction Processing, Emerging Technologies, FinTech, Encryption, Data Structures, Virtualization and Virtual Machines, Network Protocols, Distributed Computing, Algorithms

Skills you'll gain: Infrastructure as Code (IaC), Terraform, IT Infrastructure, Google Cloud Platform, Cloud Management

Skills you'll gain: Query Languages, Data Store, Metadata Management, Data Processing, Text Mining, Cloud API, Generative AI, Google Cloud Platform, Image Analysis, Information Architecture

Skills you'll gain: Scientific Methods, Systems Of Measurement, Data Collection, Experimentation, Quantitative Research, Human Factors, Psychology, Mathematical Modeling, Product Testing

Skills you'll gain: Culture, Social Studies, Cultural Diversity, Research, Liberal Arts, International Relations, Social Sciences, Intercultural Competence, Political Sciences, Teaching