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Coursera Project Network
Skills you'll gain: Survey Creation, Customer Insights, Customer Analysis, Market Research, Research Design, Business Research
Emory University
Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Customer Insights, Target Audience, Market Research, Data Analysis, Analysis, Business Analytics, Marketing, Exploratory Data Analysis, Data-Driven Decision-Making, Marketing Strategy and Techniques, Consumer Behaviour, Brand Management
University of Illinois Urbana-Champaign
Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Cultural Sensitivity, Marketing Management, Branding, Marketing Strategies, Brand Awareness, Market Analysis, Brand Management, Product Marketing, Product Promotion, Market Opportunities
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Professional Networking, Relationship Building
CVS Health
Skills you'll gain: Transaction Processing, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Cross-Functional Collaboration, Business Reporting, Communication
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing, Marketing Management, Marketing Planning, Marketing Strategy and Techniques, Brand Strategy, Consumer Behaviour, Proposal Development, Product Planning, Marketing Analytics, Target Market, Promotional Strategies, Value Propositions, Market Analysis, Customer Insights
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
In summary, here are 10 of our most popular customer relationship building courses
- Create a Customer Satisfaction Survey in Qualtrics:Â Coursera Project Network
- Survey analysis to Gain Marketing Insights:Â Emory University
- Global Marketing: Building Iconic Brands:Â University of Illinois Urbana-Champaign
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Sales Training: Techniques for a Human-Centric Sales Process:Â HubSpot Academy
- Retail Customer Service:Â CVS Health
- Call Center Customer Service:Â CVS Health
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Preparing for Your Retail Customer Service Role:Â CVS Health
- Developing a Winning Marketing Strategy:Â University of Illinois Urbana-Champaign