Filter by
The language used throughout the course, in both instruction and assessments.
Results for "customer engagement and retention"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Experience Design, Human Resource Strategy, Organizational Change, Customer Insights, Change Management, Consumer Behaviour
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
- Status: [object Object]
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Design Reviews, Usability, Presentations, Design Research, Ideation, User Centered Design, Mockups, Web Content Accessibility Guidelines, User Interface and User Experience (UI/UX) Design
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation
- Status: [object Object]
Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Management Life Cycle, Project Planning, Continuous Improvement Process, Agile Project Management, Process Improvement, Project Controls, Team Leadership, Project Coordination, Backlogs, Team Management, Project Documentation, Agile Methodology, Communication Planning, Change Management, Milestones (Project Management), Organizational Structure
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Business Analytics, Application Deployment, Machine Learning
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
In summary, here are 10 of our most popular customer engagement and retention courses
- Improving Customer Retention: Coursera Instructor Network
- SAP Customer Engagement and Discovery: SAP
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Customer Understanding and Digital Marketing Channels: Unilever
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Customer Relationship Management: Starweaver
- Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
- Google UX Design: Google
- Attract and Engage Customers with Digital Marketing: Google
- Google Project Management:: Google