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Explore the Customer Insights Course Catalog
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: Free
Coursera Instructor Network
Skills you'll gain: Big Data, Generative AI, Customer Insights, Market Research, Data Science, Market Analysis, Marketing Analytics, Data-Driven Decision-Making, Business Marketing, Consumer Behaviour, Artificial Intelligence, Predictive Analytics, Business Strategies
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
Emory University
Skills you'll gain: Pivot Tables And Charts, Marketing Analytics, Descriptive Statistics, Microsoft Excel, Customer Insights, Regression Analysis, Data Analysis, Data-Driven Decision-Making, Marketing, Marketing Effectiveness, Exploratory Data Analysis, Statistical Analysis, Data Manipulation, Data Visualization Software
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
Skills you'll gain: Sales Strategy, Customer Analysis, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Insights, Cross Selling, Sales, Customer Data Management, Upselling, Sales Prospecting, Data Quality, Customer Relationship Management, Advanced Analytics, Data Integrity, Data Analysis, Personalized Service, Customer Engagement, Data-Driven Decision-Making, Data Integration
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Insights, Customer Analysis, Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Market Intelligence, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Artificial Intelligence
- Status: Free
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Mental Concentration, Creativity, Persistence, Stress Management, Self-Awareness, Adaptability
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Customer Insights: Quantitative Techniques:Â University of Illinois Urbana-Champaign
- Customer Insights: New Product Development Orientation:Â University of Illinois Urbana-Champaign
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Enhancing Customer Insights with Generative AI:Â Coursera Instructor Network
- Customer Relationship Management:Â Starweaver
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Meaningful Marketing Insights:Â Emory University
- Marketing Analytics:Â University of Virginia
- SAP Customer Engagement and Discovery:Â SAP
- Customer Data, Analytics, and Segmentation:Â Microsoft