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Results for "customer intelligence"
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Skills you'll gain: Artificial Intelligence, Generative AI, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, ChatGPT, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Emerging Technologies, Natural Language Processing
- Status: New AI skills
Google
Skills you'll gain: Threat Modeling, Network Security, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Stakeholder Communications, Intrusion Detection and Prevention, Security Management, Cyber Threat Intelligence, Threat Management, Cyber Attacks, Cybersecurity, Network Protocols, Cloud Security, Operating Systems, File Systems, Security Controls, Debugging, Python Programming
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: ChatGPT, Generative AI, IBM Cloud, Software Development Tools, Image Analysis, Technical Communication, Natural Language Processing
Multiple educators
Skills you'll gain: Unsupervised Learning, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Jupyter, Applied Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Scikit Learn (Machine Learning Library), NumPy, Predictive Modeling, Deep Learning, Artificial Intelligence, Reinforcement Learning, Random Forest Algorithm, Feature Engineering, Python Programming
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Skills you'll gain: Business Intelligence, Data Modeling, Dashboard, Database Design, Extract, Transform, Load, Data Integration, Stakeholder Engagement, Data Warehousing, Databases, Data Presentation, Performance Tuning, Data Pipelines, Database Systems, Data Visualization Software, Business Reporting, Data Integrity, Business Analytics, Real Time Data, Requirements Elicitation, Scalability
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Presentation, Database Design, Data Visualization, MySQL, Presentations, Descriptive Statistics, Extract, Transform, Load, Business Intelligence, Data Visualization Software, Tableau Software, Stored Procedure, Interactive Data Visualization, Regression Analysis, Data-Driven Decision-Making, Excel Formulas, Microsoft Excel
Tableau Learning Partner
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Requirements Elicitation, Ad Hoc Reporting, Data Governance, Data Ethics, Tableau Software, Business Analysis, Data Visualization Software, Data Warehousing, Business Metrics, Dashboard, Statistical Visualization, Extract, Transform, Load, Data Analysis, Spatial Data Analysis, Data Quality, Data Management, Descriptive Statistics, Interactive Data Visualization
- Status: AI skills
Microsoft
Skills you'll gain: Data Storytelling, Dashboard, Excel Formulas, Extract, Transform, Load, Power BI, Data Analysis Expressions (DAX), Microsoft Excel, Data Modeling, Data-Driven Decision-Making, Star Schema, Data Analysis, Data Presentation, Data Visualization Software, Microsoft Power Platform, Data Integrity, Spreadsheet Software, Data Validation, Data Transformation, Data Cleansing, Data Visualization
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
In summary, here are 10 of our most popular customer intelligence courses
- Customer Analytics: University of Pennsylvania
- Introduction to Artificial Intelligence (AI): IBM
- Google Cybersecurity: Google
- Customer Service Fundamentals: Knowledge Accelerators
- Generative AI: Prompt Engineering Basics: IBM
- Machine Learning: DeepLearning.AI
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Google Business Intelligence: Google
- IBM Business Intelligence (BI) Analyst: IBM
- Tableau Business Intelligence Analyst: Tableau Learning Partner