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Results for "customer support automation"
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
- Status: [object Object]
Google
Skills you'll gain: Computer Networking, Network Troubleshooting, Package and Software Management, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Desktop Support, Network Security, Network Architecture, Computer Hardware, Linux, Encryption, Microsoft Windows, Lightweight Directory Access Protocols, Cybersecurity, Security Awareness, Technical Support, Software Installation, Help Desk Support
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Puppet (Configuration Management Tool), CI/CD, Containerization, Debugging, Bash (Scripting Language), Infrastructure as Code (IaC), Docker (Software), Continuous Deployment, Continuous Integration, Technical Communication, Network Troubleshooting, Linux Commands, Linux, Scripting, Automation, Python Programming, Computer Programming
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL
Vanderbilt University
Skills you'll gain: ChatGPT, Ideation, Verification And Validation, Data Presentation, Generative AI, Document Management, Creative Thinking, Image Analysis, Data Capture, Artificial Intelligence, OpenAI, Data Analysis, Organizational Skills, Risk Management Framework, Computer Vision, Productivity Software, Microsoft Excel, Creativity, Data Ethics, Information Management
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Creativity, Business Process Automation, Digital Transformation, Google Sheets, Automation, Innovation, Natural Language Processing, Test Case
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
Skills you'll gain: Robotic Process Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, Email Security, UI Components, Test Automation, User Interface (UI) Design, Data Import/Export, Excel Macros, Scripting, IT Automation, Data Cleansing, Software Development Tools, Data Integration, Integrated Development Environments, Unstructured Data, Application Deployment, Configuration Management
Skills you'll gain: ChatGPT, Application Deployment, IBM Cloud, Artificial Intelligence, Self Service Technologies, Information Architecture, Business Process Automation, WordPress, Dashboard, Customer Service, Natural Language Processing
In summary, here are 10 of our most popular customer support automation courses
- Technical Support Fundamentals:Â Google
- Google IT Support:Â Google
- Google IT Automation with Python:Â Google
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Akamai Customer Consulting and Support:Â Akamai Technologies, Inc.
- Generative AI Automation:Â Vanderbilt University
- Customer Service Fundamentals:Â Knowledge Accelerators
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University
- Generative AI for Customer Support:Â IBM
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London