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Results for "inbound calls"
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Customer Communications Management, Data Processing, Customer Inquiries, Real Time Data
- Status: New
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, User Feedback, Business Ethics, Software Development Tools, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
The Hong Kong University of Science and Technology
Skills you'll gain: Business Writing, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking, Concision, Cultural Diversity, Persuasive Communication
Google Cloud
Skills you'll gain: Storytelling, Google Workspace, Generative AI, Google Sheets, Gmail, Content Creation, Multimedia, Media Production, Data Ethics, Spreadsheet Software, Issue Tracking, Google Docs, Document Management, Data Sharing, Editing, File Management, File Systems, Automation, Technical Communication, Information Privacy
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Organizational Skills, Stress Management, Goal Setting, Personal Development, Customer Complaint Resolution, Telephone Skills, Technical Communication, Independent Thinking, Professional Development, Customer Service, Customer Inquiries, Verbal Communication Skills, Product Knowledge, Professionalism, Planning, Communication, Social Skills, Language Learning, Issue Tracking, Vocabulary
University of Washington
Skills you'll gain: Business Correspondence, Professional Networking, Writing, Business Communication, Telephone Skills, Verbal Communication Skills, Grammar, Vocabulary, Communication, Language Learning, Business, Scheduling
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
Google Cloud
Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis
- Status: Free
Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Literacy, Active Listening, Vocabulary, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Taking Meeting Minutes, Grammar, Language Learning, Scheduling
In summary, here are 10 of our most popular inbound calls courses
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Generative AI for Customer Support:Â IBM
- CVS Health Call Center Customer Service:Â CVS Health
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- Gemini for Google Workspace:Â Google Cloud
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
- Customer Service Fundamentals:Â Knowledge Accelerators
- English Language Skills A2-B1 CEFR: Low-Intermediate:Â Voxy
- Business English: Networking:Â University of Washington
- Think Outside the Inbox: Email Marketing:Â Google