Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness

Skills you'll gain: Generative AI, ChatGPT, OpenAI, Personalized Service, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Expense Management, Productivity Software, Digital Transformation, Business Process Automation, Expense Reports, Innovation, Test Case, Scenario Testing, Solution Architecture

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Unit Testing, Cloud Computing Architecture, Server Side, Application Deployment, Kubernetes, React Redux, Cloud Services, Django (Web Framework), Object-Relational Mapping, OpenShift, Git (Version Control System), Full-Stack Web Development, HTML and CSS, Cloud Computing, Jupyter, Generative AI, Interviewing Skills

Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making

Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Cloud Storage, Infrastructure As A Service (IaaS), Emerging Technologies, Hybrid Cloud Computing, IBM Cloud, Serverless Computing, Virtualization, Microservices, Containerization

Skills you'll gain: Computer Networking, Network Troubleshooting, TCP/IP, Network Architecture, Routing Protocols, Network Protocols, OSI Models, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Virtual Private Networks (VPN), Network Security, Wireless Networks

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Cloud Applications, Kubernetes, Identity and Access Management, Cloud Computing, Cloud Storage, Network Infrastructure, Containerization, Virtual Machines, Generative AI, Platform As A Service (PaaS), Serverless Computing, Load Balancing, Relational Databases, Scalability

Skills you'll gain: Customer Insights, Design Thinking, Consumer Behaviour, Customer Engagement, ChatGPT, Brand Strategy, Brand Awareness, Digital Marketing, Content Marketing, Branding, Marketing Analytics, Marketing, Brand Loyalty, Customer Relationship Management, Personalized Service, Marketing Effectiveness, Strategic Marketing, Business Marketing, Generative AI, Customer Communications Management

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Spreadsheet Software, Presentations, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Application Development, Productivity Software, Data Analysis Software

Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Risk Management Framework, Software Documentation, Spreadsheet Software

Skills you'll gain: Basic Descriptive Statistics, Data Analysis, Probability & Statistics, Machine Learning, Applied Machine Learning, Natural Language Processing, Statistical Analysis, Statistical Programming, General Statistics, Microsoft Excel