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Explore the Technical Support Course Catalog
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, Software Systems, Linux, Microsoft Windows
- Status: New AI skills
Google
Skills you'll gain: Computer Networking, Package and Software Management, Network Security, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Information Systems Security, File Systems, Microsoft Windows, Network Architecture, Routing Protocols, Desktop Support, Lightweight Directory Access Protocols, Cybersecurity, Application Security, Computer Hardware, Technical Support, Software Installation
- Status: New
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Client Services, Performance Metric, Technical Support, Service Improvement, Computer Hardware, Customer Support, Digital Transformation, Operating Systems, Software Installation, Lifelong Learning
- Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Network Protocols, Application Security, Microsoft Teams, Productivity Software, Information Systems Security, Multi-Factor Authentication
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, System Support, End User Training and Support, Healthcare Industry Knowledge, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Health Care, Technical Support, Cyber Attacks, Health Systems, Patient Registration, Network Support
- Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery
- Status: Free
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Debugging, Help Desk Support, Problem Management
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Operating Systems, Desktop Support, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Networking Hardware, Data Storage, Information Technology, General Networking, Mac OS, Technical Support, File Systems, User Accounts
Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cybersecurity, Help Desk Support, System Support, Network Troubleshooting, Computer Hardware, Network Administration, General Networking, Data Storage, Issue Tracking, Operating Systems
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Technical Support Fundamentals: Google
- Google IT Support: Google
- Dell Technologies Technical Customer Support Specialist: Dell
- Microsoft IT Support Specialist: Microsoft
- IBM IT Support: IBM
- Introduction to Technical Support : IBM
- Customer Service Fundamentals: Knowledge Accelerators
- Healthcare IT Support: Johns Hopkins University
- Microsoft Cloud Support Associate: Microsoft
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network