This comprehensive course is designed for individuals aspiring to be in the travel industry and provides a look into the world of travel agency operations. Gain a foundational understanding of travel agency operations, master client management and booking processes, and learn to create comprehensive travel documentation. By the end of this course, you will be well-equipped to start a successful career as a Travel Agent, Travel Consultant, or in related roles within the travel and tourism sector, providing exceptional travel experiences and contributing to the overall success of a travel agency.
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Empfohlene Erfahrung
Was Sie lernen werden
Understanding the Travel Agency Industry
Client Management and Booking Skills
Travel documentation and Operations
Wichtige Details
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Dezember 2024
6 Aufgaben
Erfahren Sie, wie Mitarbeiter führender Unternehmen gefragte Kompetenzen erwerben.
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Erwerben Sie ein Karrierezertifikat.
Fügen Sie diese Qualifikation zur Ihrem LinkedIn-Profil oder Ihrem Lebenslauf hinzu.
Teilen Sie es in den sozialen Medien und in Ihrer Leistungsbeurteilung.
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In diesem Kurs gibt es 3 Module
This module provides a foundational understanding of the travel agency sector, exploring its key players and processes. You'll learn about various stakeholders in the tourism market, including different types of travel agents and other key players in the industry. You'll also delve into the travel agent's selling process, gaining insights into effective sales techniques and essential industry terminology. This module equips you with the knowledge to navigate the travel agency landscape and understand the interactions between different stakeholders in the tourism market.
Das ist alles enthalten
6 Videos1 Lektüre2 Aufgaben
This module equips you with the essential skills to manage client interactions, create travel proposals, and efficiently book travel arrangements. You'll learn how to respond to enquiries, prepare quotations, source product costs, manage flight bookings and currency conversions, and utilise mid-office systems to streamline the travel booking workflow.
Das ist alles enthalten
9 Videos2 Aufgaben
This module covers the essential processes of booking travel arrangements and managing travel documentation. You'll learn how to book various travel products with different suppliers, utilise electronic booking systems, and create comprehensive travel documentation. This will include confirmations, itineraries, and financial records. You'll also gain skills in calculating booking yields to evaluate the financial performance of travel arrangements.
Das ist alles enthalten
8 Videos2 Aufgaben
Dozent
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Empfohlen, wenn Sie sich für Business Essentials interessieren
Dubai College of Tourism
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Dubai College of Tourism
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