One of the best ways to learn about how to help an organization manage a crisis is to examine where crisis situations have been successfully addressed. But there is great value in also seeing where crisis situations have not been handled well. In this course, we look at iconic cases, both well-managed and not well-managed, that point to lessons you may be able to use, especially if you are asked by a leader to assist them as they encounter a crisis. You'll also hear from experts in crisis management and crisis communication as they share with you what they have observed about these iconic cases. This course, however, offers another distinctive aspect: you'll hear about the warning signs of crises that will likely present future threats to organizations, with insights provided by an expert. As such, this course, via structured learning activities (video lectures and quizzes), will help prepare you for the near certainty that whatever organization you work for (or want to work for) will encounter a crisis.
Helping Your Organization Manage Risk and Crisis
Ce cours fait partie de Spécialisation Crisis Management and Crisis Communication
Instructeur : Burton St. John
Inclus avec 
Expérience recommandée
Ce que vous apprendrez
Understand how iconic crisis cases were managed successfully.
Understand how iconic crisis cases were managed poorly.
Describe overall lessons learned from these cases and what they likely tell us about the nature of future crises and how to prepare for them.
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janvier 2025
3 devoirs
Découvrez comment les employés des entreprises prestigieuses maîtrisent des compétences recherchées
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Il y a 3 modules dans ce cours
One of the best ways to learn about how to help an organization manage a crisis is to examine where crisis situations have been successfully addressed. In this module, we will look at iconic crises cases and discuss how they point to lessons you may be able to apply to your workplace.
Inclus
6 vidéos1 lecture1 devoir
One of the best ways to learn about how to help an organization manage a crisis is to examine where crisis situations have been handled poorly. In this module, we will look at iconic crises cases and discuss how they point to lessons you may be able to apply to your workplace.
Inclus
5 vidéos1 lecture1 devoir
What are areas where we can expect to see crisis happen in the future? Furthermore, what can we do to be prepared for these types of crises? In this module, we'll look at the warning signs for crises that will likely continue to be a threat to organizations.
Inclus
5 vidéos1 lecture1 devoir
Instructeur
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Recommandé si vous êtes intéressé(e) par Business Essentials
University of Colorado System
IIMA - IIM Ahmedabad
University of Colorado System
Coursera Instructor Network
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