Unlock your organization's potential with Process Improvement and Problem Solving. This course equips you with proven tools and techniques to effectively solve problems, drive innovation, and enhance processes. By the end, you'll have the skills to identify root causes, brainstorm solutions, and implement sustainable improvements.
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Process Improvement and Problem Solving
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Instructor: Packt - Course Instructors
Access provided by Coursera Learning Team
Recommended experience
What you'll learn
Master the "5 Whys" technique to identify root causes of problems effectively.
Streamline processes using the Deming Cycle and the Cycle of Continuous Improvement.
Reduce inefficiencies with the TIMWOOD model and adopt technology for process enhancement.
Implement brainstorming and action learning sets to generate innovative solutions.
Details to know
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1 assignment
February 2025
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There are 2 modules in this course
In this module, we will explore effective tools and techniques for identifying, analyzing, and solving problems. From asking the right questions using the "5 Why's" to running brainstorming sessions and action learning sets, you will learn how to foster innovation and team collaboration to resolve challenges efficiently.
What's included
3 videos1 reading
In this module, we will focus on methods for reviewing, improving, and managing processes to drive organizational success. You’ll discover tools like the continuous improvement cycle, Deming's PDCA model, and strategies to reduce waste. This section also highlights leveraging technology, sharing best practices, and implementing a step-by-step approach to optimize processes effectively.
What's included
11 videos1 assignment
Instructor
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