How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
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Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
This course is part of Patient Safety Specialization
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Instructor: Matt Austin
Access provided by Coursera Learning Team
4,973 already enrolled
(87 reviews)
What you'll learn
Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.
Details to know
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There are 4 modules in this course
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
What's included
8 videos1 assignment
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
What's included
10 videos1 peer review
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
What's included
6 videos1 assignment
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
What's included
5 videos1 assignment
Instructor
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Learner reviews
87 reviews
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Reviewed on Jul 20, 2020
I want to thank you JHU and Coursera for this course, but I think this could be a better experience if you provide some literature about the different cases seen on the course.
Reviewed on Jun 4, 2020
Excellent. My concept of data collection, designing, analysis and interpratation has tremendously improved. Have also learned how to use different tools in Quality Improvent Projects
Reviewed on Sep 10, 2022
Thank you so much to Coursera and John Hopkins University. Really valuable topics.
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