The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
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The Manager's Toolkit: A Practical Guide to Managing People at Work
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Instructor: Dr Chris Dewberry
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188,932 already enrolled
(4,165 reviews)
Skills you'll gain
Details to know
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30 assignments
See how employees at top companies are mastering in-demand skills
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There are 6 modules in this course
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
What's included
2 videos2 readings
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
What's included
5 videos1 reading6 assignments
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
What's included
6 videos3 readings6 assignments
This week we are looking at how a well designed performance management system can help both the employee and the organization.
What's included
5 videos8 readings6 assignments1 peer review
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
What's included
6 videos2 readings7 assignments
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
What's included
4 videos3 readings5 assignments
Instructor
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Why people choose Coursera for their career
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Learner reviews
4,165 reviews
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- 3 stars
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Showing 3 of 4165
Reviewed on Apr 12, 2020
The whole programme has been inspiring and resourceful. I plan to implement every bit of it in the discharge of my daily assignment. Thank you so much for this opportunity.Omobowale Odofib
Reviewed on Sep 4, 2021
I have really enjoyed this course in how to manage your employees at work, also it will encourage all managers to learn a lot in managing their employees at work in different situations.
Reviewed on Aug 16, 2021
I found it useful, I have come from engineering and management doesn't always come naturally so this is a good course to go through if you find yourself having to manage people as well as tech!
Recommended if you're interested in Business
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