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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,353 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JC

Mar 12, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

RK

Sep 13, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

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8151 - 8175 of 10,000 Reviews for Technical Support Fundamentals

By Rinaldi J

May 11, 2019

Great fundamental course in IT department. You can take this course even you don't have it background.

By Stef T

Apr 3, 2019

Interesting course, covering most of the basic topics of IT Support section, especially for beginners.

By Tanner B

Mar 10, 2019

The concepts taught in this course were nice and simple, and the teachers are very easy to understand.

By Sandeep B

Dec 1, 2018

Very good information. Teaching is excellant. recommanded to others who are intrested to study basics.

By Jacob H

Nov 6, 2018

I enjoyed it. class was definitely a mile high overview. looking forward to the rest of the program.

By Aakash C

Jul 14, 2018

I loved doing this course, i learned many new things from it which i'm sure will help me in my future.

By Jenn R

Mar 4, 2018

Great way to learn the basic knowledge needed to understand more in depth concepts. Phenomenal course!

By Christopher B

Feb 27, 2018

I really loved this course. It's pitched at just the right level as an introduction to this new field.

By ROBERT N

Jan 18, 2018

though i use smartphone and other technology stuff everyday but i learnt a lot the basic and history.

By Jordan D F

Dec 17, 2024

Such an amazing course! I have learned a lot from it, and I am eager to learn more from the next one.

By Francisca N

Nov 22, 2024

i enjoy the course. the part i love most is module 6, i enjoy customer services and troubleshooting.

By Serdan I

May 4, 2024

It was just exceptional, I had so much fun learning from your pros. First step taken, infinite to go!

By Victor A

Apr 11, 2024

Throughout some challenges, this has proved to be and experience that is enriching for me personally.

By George

Apr 5, 2024

Excellent literature and you teach the information needed very well, i enjoyed the first certificate!

By Stephen O

Feb 29, 2024

I am so happy taking this course after 22 years that I'd love to take this part but here I am today,

By Kaveesha W

Feb 15, 2024

This course helped me a lot to understand the fundamentals of IT support and define my future career.

By Zegeye S

Feb 4, 2024

it's amazing tnx for Google and Coursera it's more than setting in the class. easy and understandable

By Joseph A

Oct 17, 2023

I love this course it allow me to work while making me marketable. I plan on starting my own company.

By Freddy G

Sep 12, 2023

Great Course with great information and details for anyone that is starting a career with IT Support.

By Hrithik P

Jul 29, 2023

The technical support fundamental was really helpful to make me understand the basic of IT knowledge.

By Korey K

Jul 11, 2023

it taught me all the fundamentals and gives me confidence to keep pushing towards my goal. Thank you!

By Yosef D A

Apr 18, 2023

I found it interesting. All topics and virtual labs are to the point and quite relevant in the field.

By Chioma O

Mar 13, 2023

This is an interesting course for a beginner, it's a much needed course to pursue in the field of IT.

By France B

Jan 18, 2023

This course made the difference between me getting into IT and not getting into IT: it's that simple.

By Deanna B

Dec 23, 2022

This course was helpful and challenging! I would recommend this course to anyone that is interested.