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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,353 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JC

Mar 12, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

RK

Sep 13, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

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8251 - 8275 of 10,000 Reviews for Technical Support Fundamentals

By David M

Jan 29, 2018

very clear and well explained with lots of examples to understand better the subjects we are learning

By Sanoussi M h

Oct 4, 2024

Je vous assure, il n'ya pas de plus bon cours et bien detaillé que celui ci. Vraiment merci beaucoup

By Matsa Lesley

May 15, 2024

Everything is good so far and l love the additional reading items. l am benefitting a lot from these

By Edwin W

Aug 20, 2023

Well detailed. I'm falling for it. Just, don't take my word for it..... try it out yourself my dear.

By Meagan W

Aug 2, 2023

I enjoyed it. it was explained simple enough for anyone to understand and got straight to the point.

By Борис

Jul 10, 2023

This course was really interesting for me. I learned new stuff about the IT support specialist work.

By Gabriel C

Jul 1, 2023

It was very good course. All fundamentals were included. I would very much recommend this to anyone.

By Sara C

May 25, 2023

Clear, friendly, bite-sized lessons that help keep the content fresh and the momentum going forward.

By Fidel G

May 12, 2023

Gives you the confidence and knowledge to know what to expect in IT and this full course in general!

By Cody M

Apr 24, 2023

Great pacing, awesome employee guidance and generally competent information that was easy to digest.

By mustafa a m m

Mar 18, 2023

Thank you very much. I asked a lot of the basics of technical support. Thank you to all the teachers

By Sibusiso S

Mar 5, 2023

Awesome course, I already knew all the stuff they where teaching but I just needed the qualification

By Russell N

Feb 5, 2023

Very informative and in-depth. The content was clear, easy to understand, accessible, and enjoyable.

By Dmitry L

Jan 6, 2023

Great course and clear instructions. If i understood and remembered a lot of the course, any one can

By Eliud N M

Jan 4, 2023

I am now able to execute tasks as an IT support specialist based on rich course I have gone through.

By Mansoor A

Nov 1, 2022

Excellent helpful Work for newcomers beginners and freshers and even for everyone

Thanks a lot Google

By Marlon J R H

Oct 12, 2022

This course is awesome! Everything was well explained. Thank you for sharing this useful knowledge.

By Fernando Q

Sep 29, 2022

Curso básico porem muito completo e bem explicado, as atividades são bem desafiadoras gostei muito.

By Moses E

Sep 23, 2022

I like the instructors and the way they handle each module makes the course a whole lot intersting.

By John L

Sep 22, 2022

loved this course and how it was presented i learned alot and cant wait to learn more thanks so much

By Sujit K Y

Sep 10, 2022

It was wonderful course . thank you so much coursera platform.

awesome course such very nice course

By sean w

Aug 27, 2022

Well structured and provided a taste of everything I.T. to start without being too complicated yet.

By vach v

Jul 29, 2022

This course was amazing. I am very happy. The profesors are very didactic and wonderful at teaching.

By Tigran K

Jul 7, 2022

Thank you for this course. It is one opportunity to improve my knowledge and a chance to have a job.

By Jonathon C

Apr 13, 2022

It was a very engaging course that excited me for the rest of them and pursuing this carreer field!