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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,353 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TP

Apr 13, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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8401 - 8425 of 10,000 Reviews for Technical Support Fundamentals

By Deleted A

Jan 9, 2021

It was fun learning the history and how all of our technology has come together, it's quit complex!

By Wahid i j

Jan 3, 2021

I have learned a lot in this course... Thanks to Google and coursera to make such kind of courses.

By Thomas E A

Dec 11, 2020

This is a really Great starter course. It has heightened my interest in the field of IT as a whole.

By Abhijit M

Dec 9, 2020

Very much informative course. Learnt a lot of new things and it was fun learning. Great experience.

By Snowchess L

Nov 11, 2020

Simple, great content and easy to understand I ever had for this IT Technical Support Fundamentals!

By Solomon W

Nov 6, 2020

Great Course! Kevin is a tremendous instructor and makes getting started with IT a simple process.

By Rizwan S

Oct 28, 2020

This is really a great course for someone who wants to clear the confusing concepts & fundamentals.

By Femi O

Oct 14, 2020

i enjoyed the course and i am looking forward to learning more through the supplementary materials.

By Brian “ F

Sep 16, 2020

I just do not understand what happens next. Do I continue to get charged for a course I completed?

By Shivani B

Sep 7, 2020

Thank you , Coursera and Google for this course . It was a pretty good experience with your course.

By Abrar Z

Sep 6, 2020

easy to understand and learn, I have just completed it in a week this shows how much I was curious.

By Jesus H

Aug 26, 2020

Fantastic and really informative and provides a great jump off point to look into other areas of IT

By Amanda S

Aug 7, 2020

Interesting, engaging and fun. The range of material and different instructors kept it interesting.

By Elias A

Jul 27, 2020

Loved it. The hands-on labs to put the knowledge acquired during the course in practice is awesome.

By Graciela A G A

Jul 26, 2020

Me encantó, es un gran curso y no solo me permitió aprender más del tema, sino ejercitar mi inglés.

By lavkesh c

Jul 22, 2020

i loved this course , the teaching methods was amazing .

thanks for teaching me in a superb way :-)

By Afiq S

Jul 6, 2020

I would recommend this course to my friends and anyone who interested to join the IT Support roles.

By Tomas M

Jun 14, 2020

It is a gentle way of starting up to learn about the IT world. I am exited to go to the next course

By April L V

May 17, 2020

Fun, fast and very informative! Went from beginner to felling like I’ve been. Doing this for years!

By Mekalacheruvu J K

May 17, 2020

It was awesome experience with the teaching staff . The way that explained made me so interesting.

By Basset N

May 15, 2020

I Loved this course, just i Hope you put more resources like books and articles so we can dig more.

By Shivani J

May 15, 2020

I am so glad for taking this course. I learned a lot especially through labs and other assessments.

By Reinaldo j d s

May 15, 2020

Tem um excelente conteúdo para se aprender e para ter muitas habilidade com área de suporte de TI .

By Austin D

Apr 28, 2020

Extremely relevant information and very knowledgeable instructors. High production value throughout

By Anshu P

Apr 23, 2020

It is really one of the great course,learnt a lot new basic things as per the IT industry standard.