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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,353 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TP

Apr 13, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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8451 - 8475 of 10,000 Reviews for Technical Support Fundamentals

By ERUGOH D M

Feb 10, 2023

This course has been so helpful in growing my IT skills. Thank you, Coursera for this opportunity.

By Md.Shazid A H

Feb 3, 2023

I want to change my name on the certificate it's wrong. I think it didn't count as my middle name.

By Trevor J L

Dec 14, 2022

I have had a phenomal experience with this course thus far, and I am excited to continue learning.

By hector c

Dec 4, 2022

Me parecio un curso excelente desarrolla muy bien sus temas de una forma agradable para el usuario

By Nikolaos R

Oct 17, 2022

It was a really good experience and i really liked all the knowledge that i got from this course!

By Rizwan M

Oct 7, 2022

Great learning experience, Really helped me alot with my Computer basics. Thank you NpowerCanada.

By Mauricio F H V

Oct 4, 2022

Thank you for this great start on the technical support knowledge you have shared. Congratulations

By Rishikesh K

Sep 19, 2022

Very nice courses and they taught so nicely that there were no doubt.

Thank you all the teachers.

By Benjamin B

Jul 12, 2022

I have really enjoyed this course and very ready to continue with the next topics when it is due.

By Tanisha

Jul 5, 2022

I am learn many new things in this coursara . so thank youso much for this favour and opportunity.

By James F

Jun 24, 2022

Great overview of all the topics that are going to be covered more in depth in the coming courses.

By Emanuel G

Jun 21, 2022

great way to spend my down time! i enjoy learning new things! thanks google for this opportunity.

By Emmanuel Y A

May 4, 2022

Can't think of anything more insightful than this course, beginner friendly and knowledge in-depth

By aaron h

Apr 30, 2022

Wonderful introduction to IT support. Lots of great core information to build a strong foundation.

By V S S V

Apr 28, 2022

Nice Course we can learn the fundamentals and are used for the google IT Support role in a company

By Nanda A

Mar 22, 2022

If you wanna understand the Fundamentals about IT,joining this course won't let you regret for it.

By Janina O

Jan 29, 2022

The short quizzes during informational videos really help to retain important steps and processes.

By Adeleke A B

Jan 4, 2022

I've been in the IT world but this course exposed me to some things that I don't understand before

By Getachew D

Dec 27, 2021

One of the Best and structured course it helps me a lot thanks coursera and google for the course.

By AJAY K

Dec 18, 2021

Even though i have work on computer, but this course has really pushed me further to think deeper.

By Md. S I

Nov 25, 2021

Overall I really like this class because all lectures, assignments, and tests are straight forward

By Marlon P

Nov 19, 2021

I have a great time compleating this course. I feel that i connect with the content step by step.

By Muhammad K

Oct 9, 2021

its a good knowledge of IT and very thankful for Google for this course and help my future growth.

By Stanley E E

Aug 15, 2021

Great experience. Stanley's Knowledge of computer and IT Support fundamentals just got better now.

By Aniket M N

Jul 8, 2021

best course till now i ever seen with multiple VM practice and mcq.

Thanks for the this opeertunity