SS
May 4, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
GS
May 4, 2020
Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...
By Mohamed H I
•Aug 3, 2019
Will amazingly take you from ZERO to a HERO in computers and IT world. Just be hungry and curious!
By Chris F
•Jul 5, 2019
Great introduction course! Cannot wait to take the subsequent lessons! Thanks Google and Coursera.
By Mervin M G B
•Jun 30, 2019
This course of Technical Support Fundamentals is excellent for beginner. The instructors are cool.
By Sabrina T
•Feb 4, 2019
Very informative course. I loved the videos and the labs were super cool and made it fun to learn.
By Justin M
•Oct 3, 2018
This is an excellent course to take if you have no experience in the Information Technology field.
By Gordon L I
•Jun 14, 2018
Great course that gives you a broad idea of the topics the certificate will cover. Great refresher
By Justin T
•Apr 16, 2018
I liked this course, it was VERY easy. More of a overall introduction than a learning experience.
By Carson B
•Mar 9, 2018
All of the instructors were great, the course was easy to navigate and had a lot of good material.
By Malia F D L F
•Feb 27, 2018
So far so good. I fixed my own computer with only learning what I've learned in this first course.
By Deleted A
•Jan 29, 2018
I like it, it is helpful keep doing it but it has some technical problems that still not solving .
By Jerome G
•Jan 31, 2025
I liked the instructors and the speed of delivery. also easy to review and go back to learn more
By Shahrzad R
•May 28, 2024
i need help for verified my ID, please some one contact to discus about my issues; thanks for all
By Oleksii G
•Apr 8, 2024
It is an awesome course for a beginner and anyone who wants to dive into the IT field! Thank you!
By Jeffrey D
•Mar 8, 2024
The lessons in this course were concise and understandable. I learned a lot and had fun doing it.
By Blessing A
•Mar 5, 2024
If you are new in the IT career path, I fully recommend this course without any reservation 100%.
By Amy K
•Dec 9, 2023
absolutely so well done. if you have any doubts, ignore them because this course is so well done.
By Efrain G
•Sep 22, 2023
Provided a lot of information and has helped grow my passion for pursuing a career in technology.
By Erik B
•Sep 22, 2023
This course is absolutely excellent! It has proven to be very informative and has helped me grow!
By Maadh A
•Sep 13, 2023
its good for people who have no idea about computers and have no computers knowledge what so ever
By Siraj K
•Aug 13, 2023
Excited to share that I've completed the Google Certificate in IT technical support fundamentals!
By MOHIB U
•Aug 11, 2023
This course help me understand what is IT and its Role really love it and its really professional
By Darkryder
•Jul 21, 2023
Excellent course. It covers all of the fundamentals that a person needs to start on the helpdesk.
By Mihail K
•Jul 4, 2023
I love the introduction to IT support this gave, I hope the rest of the courses are just as good!
By LVD M
•Jun 8, 2023
Easy Instructions, Current Information, Real IT professionals sharing their knowledge! Excellent!
By adhi y
•May 17, 2023
Wow, Nothing more best then Coursera, i really love joint in this course, its really fun to learn