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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8576 - 8600 of 10,000 Reviews for Technical Support Fundamentals

By A. G

Nov 22, 2021

it's been first my cours , very intresting cours and i will take other to learn more in IT spec.

By Thomas A

Nov 18, 2021

This is a good course for beginners and also those who want really passion in learning new skills

By Stacey L P

Sep 23, 2021

It was a very easy to understand course, especially for someone who knows little about computers.

By Krana S

Sep 6, 2021

Very helpful and critical. Learned so much in this course and applying them to everyday material.

By Jhonatan G

Aug 30, 2021

Very good and selected contain material, I love ow they prepared the program and topics. Love it!

By Matthew S

Aug 17, 2021

Instructors were awesome and gave the information needed to start this journey into the IT field.

By Biniam

Aug 13, 2021

Software course was interesting, i learn a lot , for sure i will continue next course. Thank you!

By Centrine

Jul 15, 2021

Best course so far. I have learnt skills I could not get from my field of study which was finance

By Jill L

Jun 30, 2021

Great variety of IT topics, hands on practice with Quiklabs and quality instructor presentations!

By Legrand D S

May 20, 2021

simple to understand for any level that you are on. As well as the system for this is well built.

By Nemicon

May 17, 2021

I found this course to be well organized and touched on important topics for foundational skills.

By UTKARSH S

May 13, 2021

It is a nice Course, which helps you to understand the basic functioning of Computer and IT world

By MBAH C M

May 12, 2021

Very informative, concise and practical oriented. It is also very engaging for an online course .

By Jabare S

May 11, 2021

Very instructional. Covered the basics of what IT is and what goes into being in IT support role.

By Emmanuel M O

May 7, 2021

Great course, I really learned a lot about IT and the History of computers. Hoping to learn more.

By Gabriel N A

May 1, 2021

This course is awesome for persons that wants to know the basics of how the computer world works.

By Derek R H

Apr 18, 2021

Great ground floor knowledge. Covered a lot of stuff I didn’t realize I knew but kept me engaged.

By Manav D

Apr 17, 2021

the course was very helpful to build my base for basics and fundamentals to understand IT support

By Kizito N

Apr 13, 2021

I enjoyed the detailed explanation on a basic level and also the motivation from the instructors.

By Zwelibanzi M M

Mar 28, 2021

I greatly enjoyed this course and am looking forward to the other courses related to this course.

By MOHAMMAD A A

Mar 13, 2021

It was great learning from google IT Technical support thank you for all who designed this course

By Irene J

Feb 21, 2021

Learned so much and got a much better understanding of the different processes of the TECH world.

By Adam W

Jan 30, 2021

A great intro and 1st course, easy to follow and I feel I have actually learned from this course.

By Cody T B

Jan 25, 2021

Good course very informative and a great starting place to anyone who is interested in technology

By tammy c

Jan 17, 2021

This course taught me a lot of interesting new insight to the IT world. I am ready to go further.