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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8651 - 8675 of 10,000 Reviews for Technical Support Fundamentals

By Rafael M H

Aug 21, 2019

Easy to follow course. Good information. Good labs and challenging tasks. Very glad I got started

By Jonas' P

Aug 1, 2019

great instructor!! very easy to follow, and understand. kept a good pace, and was very relatable.

By Korshikova N P

Jun 4, 2019

Great course. So much usefull information in simple and inderstandable form. Thank you very much.

By Ingrid R

Mar 8, 2019

This course has been really information filled and easy to understand to get started learning IT.

By Tieare H

Sep 19, 2018

Very informative and a great way to learn w flexible hours to attend class. who dont love google!

By jared h

Aug 20, 2018

They do a very good job of taking you step by step along the way could not have asked for better!

By Satya T

Apr 26, 2018

Very nice, learn a lot from this course. It's the basic foundation to be an IT support specialist

By Elson M

Apr 6, 2018

Very steady pace. Material matching almost very, if not, completely thorough with the assessment.

By Jeanny B

Mar 20, 2018

I relearned concepts that I had forgotten, and it was great to learn from the comfort of my home.

By John W D

Mar 15, 2018

I learned a lot. I was very happy with how the course was laid out. Well done. Clear and helpful.

By Meghan R

Mar 12, 2018

Great Course! The overview really helps you to see all that you will learn in the courses ahead.

By Wesley H

Mar 2, 2018

Great instructors, the lessons are great for anyone who wants to get into Information Technology.

By Hakim R

Feb 25, 2018

I love the way talk about tech info in here very good any one can learn once they take the course

By Alan d J V L

Dec 19, 2024

Excelente curso, enseña todo lo fundamental para empezar como asistente de soporte tecnico en IT

By Peter R

Aug 17, 2024

One of my best choices ever made on the road to IT certification. Thank you Google and Coursera!

By Derrick S A

Feb 23, 2024

IT is my Passion and I desire to become a Professional IT player my dream is to Work with Google

By Tony K

Nov 10, 2023

This course is very in-depth. I have taken computer courses before and I am learning new things.

By Grant K

Jun 5, 2023

Engaging and so valuable! I appreciate the experts talking about the IT fundamentals so clearly.

By Dr. D K

May 30, 2023

It is a great experience. It started with very basic details and ended with lots of information.

By john p

Apr 15, 2023

I am very pleased with this course for beginner , although there is always room for improvement

By Jayson C

Mar 23, 2023

Learned so much from the course and very excited to continue learning and starting a new career!

By Bonnie L K

Mar 22, 2023

I was very surprised how easy this course was to understand. Everyone was very helpful as well.

By Abdul A

Mar 8, 2023

enjoyed a lot during course , a great opportunity to learn under professionals

thank you coursera

By Qura-tul-Ain

Feb 20, 2023

My studying journey was really amazing and I enjoyed alot studying new things with new Teachers.

By Steven D

Jan 25, 2023

This was a great first hand look into the world of IT, thank you for making this available to us