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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8676 - 8700 of 10,000 Reviews for Technical Support Fundamentals

By Adisa, M A

Jan 25, 2023

This is an interesting refreshing Information Technology Technical Support foundational program.

By Antonio p

Dec 7, 2022

Great for someone who has no inclination of what IT is. Thank you for your time and generousity.

By Ángel O

Nov 1, 2022

A good course with the basics about IT. The resources are good and the information still updated

By Ashley

Sep 30, 2022

Very straight-forward and interesting with lots of analogies so a beginner user can understand.

By hemant d

Sep 6, 2022

This course helps you to make a foundation of Knowledge in the field of computers and IT world!

By Hugo K

Jul 18, 2022

Love it. It starts my new career in a field I like and thrive to help people with tech problems.

By Petra K

Jul 5, 2022

Really enjoy this course feel like I found what I'm looking for thanks for making this possible.

By Mahdi M

Jun 18, 2022

A very knowledgeable Course , I recommend to study this course if you're entering the life of IT

By Deleted A

Jun 17, 2022

I found it hard on week 5 thank you with virtual machines but was able to figure this stuff out

By Blake A

May 25, 2022

I highly recommened this course for someone starting out in the IT/Computer industry in general!

By veronica w

May 13, 2022

this is a great course you lot alot in deepth of what invoves to become a IT support specialist

By Syed H A

Mar 20, 2022

All the material is good in this course but i feel like the role play can use some improvements

By Onukaogu K O

Mar 15, 2022

I really enjoyed this learning process and I look fort taking other courses as soon as possible.

By Carlos R

Mar 3, 2022

A great course to get you started if you are looking to learn about technology and the IT field.

By Patrick H

Feb 13, 2022

I really liked the course was very helpful for getting a good foundation for whats to come later

By Fazza D R

Feb 12, 2022

easy to understand, the instructors are amazing. love this course. moving forward to next course

By Ashley E

Jan 23, 2022

Relevant information explained in a way that's easy to understand and very engaging instructors!

By Jay T T

Jan 20, 2022

Very great at teaching you the basics of It Support. Definitly looking forward to learning more.

By Steve T

Jan 20, 2022

I think this lays out the ground work very well and is a good step into coming to the IT world.

By kary123enator

Jan 18, 2022

excellent course.Iit gies a clear understanding of basics of computers ,hardware and networking.

By ياسر ا

Jan 7, 2022

I learned a lot during this training program Thanks Google and Kyocera Thanks to all my teachers

By Raden M R W P K A

Dec 21, 2021

This course is amazing and being able to help me to improve my hardskill as well as my softskill

By Rozeena M

Dec 10, 2021

A very good course for begineers to understand about IT and help to decide which path to decide.

By Sarosh F

Dec 8, 2021

This course made my basics clear about the fundamentals, now looking forward for the next course

By Hà T P

Oct 24, 2021

Extremely helpful course, thank you to everyone who dedicated themselves to building the course.