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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8726 - 8750 of 10,000 Reviews for Technical Support Fundamentals

By Vivek k

Nov 30, 2020

It was Really Exciting and made be curious and boost me to learn more about computers deep down.

By Wayne B

Nov 5, 2020

Great content, amazing and detailed descriptions of the expectations from your future employers.

By Rodelie R

Nov 4, 2020

This course covers all information that I can think of on Technical Support. I really enjoyed i!

By Santiago C

Oct 7, 2020

Muy recomendado, para todo aquel que le interese el tema puede hacerlo para introducirse al area

By LUIS A T Q

Oct 5, 2020

Excelente manejo de la información y de la transmisión de enseñanza. Muy practico e interactivo.

By Danie B

Sep 28, 2020

Easy to follow along with! Also they did a good job of making it fun and keeping your attention.

By Marcos P G

Sep 28, 2020

I am really impress with the course quallity and the resources and skills it discuss, thank you.

By Kalpesh s

Sep 21, 2020

Course is awesome for beginners as it covers all the basic concepts.

I really enjoyed the course.

By Guido F

Sep 16, 2020

Start from the really basics things, perfect for somebody interesting but without any knowledge

By Patil R N

Sep 12, 2020

Best course for bigners to step in IT support It gives best understanding with great knowledge

By OKEZIE C V

Sep 12, 2020

Thank you for this opportunity, this course has been wonderful and the journey so far worthwhile

By Mohammad F

Sep 3, 2020

really take deep into some introduction aspect and well written course. Beginner recommendation.

By Patrick G

Aug 26, 2020

It was laid out and paced very well and had great content that was easy to understand and grasp.

By Maundrey W K

Aug 24, 2020

The quality of this course is superb and is delivered with the highest level of professionalism.

By michael R

Aug 10, 2020

excellent foundational course for IT support. Engaging videos and applicable content and testing

By Jordan A

Jul 28, 2020

Such an amazing experience. Had a lot of fun learning new things and I'm excited for the future!

By Phlar G

Jul 23, 2020

So far I'm having a great time and await fora more challenging experience as I get further along

By winner b

Jul 22, 2020

I think some problems in network test questions,why the car isn't thing?lot didn't include car ?

By Sunil M K

Jul 17, 2020

It is a good course with really good content for a person who wants to start in the field of IT.

By Emilio J G T

Jul 17, 2020

Excelente curso introductorio a tenido TI, debiera ser realizado por todo técnico de institución

By Md. M H

Jul 2, 2020

I really liked the course mentors!! Their approach to each topic is wonderful! I wish them good.

By Kevin M

Jun 22, 2020

It's my first course in Coursera and I really enjoy the content, well explained and great tools.

By Anthony D

Jun 15, 2020

Very Positive , Makes you feel comfortable with what ever your level of experience is or is not!

By Nathaniel D

Jun 8, 2020

Fantastic course! One of the easiest learning experiences I've ever had, can't wait to continue!

By DAVID P

Jun 5, 2020

Great Course. Even though i was familiar with most of the subjects. I learned a great new stuff.