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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8751 - 8775 of 10,000 Reviews for Technical Support Fundamentals

By jeffrey S

Jun 4, 2020

This is a very well put together class I appreciate it having instructions for chromebook users!

By Mohammad F M S

Jun 1, 2020

This course is the closest any course can be to a real world world old school course.. I love it

By Abdelrahman H

May 31, 2020

This Course helped me settle on pursuing an IT career. I am eager to complete the whole program.

By Francisco Q

May 29, 2020

Very good entry level fundamentals needed to understand the computer IT world. Well recommended.

By Maria C

May 29, 2020

This course had all the detailed information for a beginner who is interested in the field of IT

By Sanket S

May 20, 2020

couresrsa make a platform to learn more and more form home, it best sourse to make a acheivement

By Ahmed Y

May 16, 2020

very resourceful course in multimedia and supplement and i will going to finish the whole course

By Michaela H

Apr 22, 2020

A fun way to get started in a much simpler less time consuming format than a classroom at school

By Paulina L I F

Apr 20, 2020

Very well explained in a beginner-friendly way. I'm very excited to continue on with the course.

By allan d d

Apr 19, 2020

I liked this course a lot was a great brush up on things learned before as well as some new info

By Nadieh F

Mar 24, 2020

Very interesting course and gives you a great start to know more about technology and computers.

By Thomas S

Jan 22, 2020

Overall the course has been great. I hope that there is a lot more to learn in the coming weeks.

By LEE W H

Jan 1, 2020

The course is good, but there are some parts that the transcripts are different from the videos.

By Gabriel P

Dec 19, 2019

Really good class. I learned a lot of new things about IT Support that I didn't expect to learn.

By johan p

Dec 6, 2019

I think the class taught me a lot about different subjects that i haven't had much contact with.

By samuel m

Dec 3, 2019

This course is the beginning of an IT lime light for me and i will purse this career to the end.

By Alexander G

Nov 24, 2019

Good anchor to get attention and clear some blind spots for those who are looking into the field

By Simon D A

Nov 10, 2019

It was refreshing to go over all these fundamentals in readiness for the exciting learning ahead

By Fernando G

Nov 2, 2019

Awesome, easy to use and understand basic IT concepts. Will Recommend to interested individuals.

By Salvador F V

Oct 22, 2019

it was awesome. I learned a lot, it definitely made me more interested to pursue a career in IT.

By Zak R

Sep 14, 2019

I enjoyed the course. The peanut butter and jelly test was surprisingly difficult but i had fun.

By Sol M G

Jul 12, 2019

The course platform is good. You will enjoy learning even if you have a little background in IT.

By Charles N

Jul 5, 2019

I enjoyed this course and have recommended it to several people wishing to make a career change.

By Johnathan R

Dec 16, 2018

I love this course, best experience and easy to understand. I’m glad my wife told me about this.

By Roxanne M

Aug 28, 2018

Great course. A series of short clips that are engaging, loaded with information, and fun facts.