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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8876 - 8900 of 10,000 Reviews for Technical Support Fundamentals

By Satyam H

Apr 28, 2020

Content may be a little less emphasized, maybe for people from non-IT backgrounds.

Thanking you.

By Caleb Q

Apr 24, 2020

This course is fantastic. Very easy to follow and a great starter on the path into the IT world

By Naheem A

Apr 23, 2020

Excellent and well presented course. All of the topics were on point and relevant to the course

By Rochelle A

Apr 19, 2020

I love all the information in this course and the way it was put together for me to understand.

By Eugene A S

Apr 9, 2020

I really did enjoy the way this course was laid out. I would have like more time using the lab.

By Abhijit C

Apr 8, 2020

After the completion of this course I know so many IT related things what I didn't know before.

By Emmanuel L

Mar 22, 2020

Awesome course filled with so much information and skills that you will use In your daily life!

By Pedro H d F B B

Mar 19, 2020

If you want to know what the Technical Support profession looks like you should do this course.

By Brandie T

Feb 6, 2020

I was a great experience and it really helped to build my confidence in the IT support world!!

By KUNAL D

Jan 26, 2020

The feeling to get all study material and course guidelines from our mentors were just amazing.

By bindu g

Jan 23, 2020

It was an excellent course to start with and know what is the role of an IT Support Specialist.

By Rahul D

Dec 1, 2019

The course is awesome and really help full to learn and know about the different aspects of IT.

By Wilfredo M

Nov 10, 2019

Great course for everybody wants learn more about computer process and be in IT support career.

By Justin S

Nov 8, 2019

I am very happy with this program. It cuts out the fluff and teaches you what you need to know.

By Oscar A R Q

Oct 4, 2019

this has been a very productive week, lots material to learn and excellent instructors.

congrats

By Eric B

Sep 30, 2019

This has been a very enjoyable and informative course and I am really excited to keep learning!

By Jorge H

Aug 26, 2019

Great overview of support fundamental, insightful and not loaded with nonessential information.

By Tre S

Aug 5, 2019

This is a Great interactive, that provides efficient information that is needed for this career

By Daniel G

Mar 15, 2019

Great introductory course in this series. Eager to move on to the bits and bytes of networking!

By Mr. D

Nov 30, 2018

Love technical support, is there next course related tot his course ? i will sign up and get it

By Matt P

Sep 5, 2018

This course was very educational and eye opening in regards to computing. Definitely recommend!

By Janet R

Jul 17, 2018

Very informational and a good intro to IT. Helps i you're unsure about continuing on this path.

By Aleksandra K

May 18, 2018

If the person is not familiar with the IT at all, this course will provide basic understanding.

By Abhinav S

Apr 30, 2018

Nice, concise and simple explanation of basic concepts of IT technologies. Great for beginners.

By Henrik D

Apr 19, 2018

Excellent overview of the various areas of expertise in IT careers! I recommend it to everyone.