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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8901 - 8925 of 10,000 Reviews for Technical Support Fundamentals

By பிருதிவிராஜ் ப

Apr 6, 2018

Awesome! Each Part Of The Course Is Very Comprehensive And Is In Depth In Detail. Super Course.

By Deleted A

Mar 24, 2018

Really nicely done,

The instructors are well spoken and easy to understand.

I enjoyed the labs.

By Aiden G

Feb 2, 2025

This course gave me fundamental knowledge in the world of IT. Thank you for making this course

By Alex B

Aug 6, 2024

I started as a newbie and now I got a lot of Basic knowledge from this course. Nice Work guys!

By Maria N

Jun 23, 2024

Wonderful content I have enjoyed every lesson, and I have learned a lot of new stuff about PC.

By Kleber T

Apr 1, 2024

A very complete course full of top quality content, I believe everyone should take this course

By Nadine

Mar 6, 2024

IT support course is a great course to learn about the fundamentals of Information Technology.

By Godwin B

Jan 5, 2024

A super duper exciting experience. Thanks to Google and Coursera for this learning experience.

By Daler B

Oct 26, 2023

This is a great platform to learn new skills and get ready to pursue a new career in IT field.

By Devin L

Oct 15, 2023

Very educational and explained in a way that even an extreme novice such as myself understood.

By Naheed H

Aug 22, 2023

it super great experienced i learn lot of things specilay trouble shooting explained very well

By Aldrin A

Aug 22, 2023

This course really provides the fundamental information and knowledge that need in IT support.

By Taha A

Aug 13, 2023

Wonderful explanation of Basic IT concepts! Looking forward to learning more advanced courses.

By Mon M A

Aug 13, 2023

Thanks, my name is Mon Myat Aung so I want to change Mon Aung to Mon Myat Aung on certificate.

By Linda G

Jul 11, 2023

This is a very informative course! It definitely leaves you feeling prepared for the IT world!

By Nick F

Jun 27, 2023

An excellent overview of the basics of technical support! Very glad to have taken this course!

By Alia G

Jun 25, 2023

Very User friendly and informative. I was able to understand the concepts presented very well.

By Vladislav A

Jun 22, 2023

This

is very

well

designed

course

! I’m excited

and can’t

wait to dive

in deeper

to the course

!

By Denarrius B

Jun 8, 2023

I feel empowered! Time to learn more! Thanks Google for sparking the fire of IT inside of me!

By Hilda O

May 19, 2023

The course was an interesting one. Learned a lot from it. Thanks, Google for this opportunity.

By Jack H

May 16, 2023

Class was actually useful and was mostly a refresher for more but I did learn some new things.

By Emmanuel O

Apr 14, 2023

☺️😉 its indeed a great course. i feel blessed to have accomplished this and to have this far.

By Prathiksha R 4

Apr 7, 2023

Loved the course! Thank you for putting up such interactive and interesting content out there!

By Izza H

Mar 29, 2023

Its a very beneficial course.I have learned from this course more and more.

thank you COURSERA

By ZIAD T N

Feb 3, 2023

Great and interesting course. I learned a lot from her. I will continue learning.

Thank you all