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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8926 - 8950 of 10,000 Reviews for Technical Support Fundamentals

By Rizwan M

Jan 22, 2023

Excellent .. Specially for those who have studied different thing & want get into IT Support .

By Anna H

Nov 13, 2022

I've really enjoyed the easy to understand lessons so far. Looking forward to the next course.

By Raheel A

Nov 8, 2022

TBH, It is well designed course I must say. The content of the course is flawless. Incredible.

By Minhaj S

Nov 2, 2022

this is an excellent course for newcomers in the IT field. really helpful.

Thanks, Google Team.

By Steven G

Sep 19, 2022

Great start to my IT eaning, a lot of basic but needed information to get into my vocabulary.

By Brian K E

Sep 12, 2022

This course was very informative, and made me excited about learning more in the field of IT.

By DongWouk K

Aug 21, 2022

It's really amazing and helpful course that the beginners can learn a basic idea of IT ground!

By Andrea B

Aug 20, 2022

Awesome breakdown of the fundamentals. It really helped put the pieces of the puzzle together.

By Amit K D

May 20, 2022

It is a very good and planned course for beginners who are interested in IT & software fields.

By Sirwan A

May 16, 2022

BEST BEST FOR EVER I DID NOT LEARN ANY MORE IN ANY OTHER COURSE JUST LIKE THIS COURSE THANKSS!

By Sophia S

Apr 25, 2022

Great information! Thanks so much, I learned a lot to peek my interest for further study :-).

By Deleted A

Apr 15, 2022

Very basic course that introduces you to lots of concepts in a very easy to understand format.

By Sparkle G

Feb 19, 2022

The Technical Support Fundemental course is a great start to get introduce to the field of IT.

By Lucas M

Feb 10, 2022

Challenging enough to pique your interest but, not so much so to deter you from completing it.

By Dr S S

Dec 8, 2021

Great start for someone with NO knowledge of Technical Aspects of Computers. Truly fundamental

By Daniel T

Oct 18, 2021

A quick simple and easy way to learn the basics of IT and allows you to work at your own pace.

By Luqman

Sep 23, 2021

Great fundamental course in IT. It will give you a much needed basic education of the IT field

By Abbas F

Sep 17, 2021

This course is an opportunity and it provided a lot of knowledge and it is designed perfectly.

By Thembinkosi N

Sep 1, 2021

It's a great course for a person who wants to learn IT, Computer related topics and Networking

By Mishael E E

Aug 26, 2021

Excellent, insightful course. With passionate, experienced tutors who covered a lot of ground.

By Anais C

Jul 23, 2021

reallly good course, I loved all the teachers and I'm gonna keep learning with the next course

By Ogundairo T A

Jul 20, 2021

it was really engaging and wonderful with different tutors they are friendly and approachable.

By Katalin K

Jul 18, 2021

I think this course was very good and interesting. I liked this videos these were very useful.

By pdsisynt

Jun 25, 2021

Excelente curso, no tuve ningún problema debido a que soy entendido en ingeniería de sistemas.

By Joseph T

Apr 26, 2021

I feel that this course provided an organized, cogent introduction to the field of IT support.