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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,419 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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8951 - 8975 of 10,000 Reviews for Technical Support Fundamentals

By Napoleon L G F

Mar 12, 2021

Thank you so much. It has been so interesting and i am looking forward to go to the next step.

By Dany J

Mar 10, 2021

I Completed my course ages ago I couldn't get my certificate, #Coursera please respond to this

By Seth H

Jan 11, 2021

I enjoyed going through fundamentals, and will be referencing these lessons later. Good stuff!

By Niranjan K P

Dec 14, 2020

In this course I learned a lot of basic knowledge about Operating System, networks and others.

By Wilson C

Nov 18, 2020

thank you for this series i enjoy everyday to watch and learned all things on IT basics skills

By Furkan T

Nov 18, 2020

Bu kurs gayet başarılı ve bilgilendirici bir kurs olmuş. Emeği geçen herkese teşekkür ediyorum

By Diane F

Nov 11, 2020

I really enjoyed the course and learned a lot! Thanks very much! I look forward to doing more!

By DEJUN L

Oct 30, 2020

I received valuable information, that will help me get my feet off the ground in the IT field.

By Tareq A S M

Oct 25, 2020

Really great if anyone with no knowledge in IT can understand the whole course. Thanks GOOGLE.

By Janah V

Oct 14, 2020

Coursera was very useful, thanks to all the instructors who made it easy for me to understand.

By Yelvan C

Oct 11, 2020

Thank you so much for the learnings. The topics are relevant, the experiences were up to date.

By osman y

Oct 9, 2020

I very appreciate that course path is very encouraging people like me don't familiar with IT.

By Phillip

Sep 24, 2020

Great beginners course. Very thorough and goes over multiple facets of the introduction to IT.

By Akash C

Sep 12, 2020

It was a awesome course for a person who don't know the basic of IT world, and how it works...

By Syed M S Z

Sep 4, 2020

A concise and eye-opening course that teaches about basics before diving into the field of IT.

By Dean C

Aug 13, 2020

Enjoyable way to learn and broke down large concepts in a way that lead to easy understanding.

By JUAN R V A

Aug 13, 2020

Realmente recomendado. Me ayudó a entender cómo es que una computadora procesa la información.

By abhiram g

Jul 28, 2020

It was so helpful in learning the required fundamentals for IT support and Coursera is amazing

By Mohamed R I

Jul 27, 2020

Course content, presentation, study materials and videos were very helpful in doing the course

By Eduardo H

Jul 17, 2020

Muy bueno el contenido para ser fundamentos de IT, tiene bastante info y practicas muy buenas.

By Sandeep S

Jul 11, 2020

What a superbly executed course for adult learners. Informative, well paced and inspirational.

By Hafiz M H M

Jul 6, 2020

It has been a very beneficial for me and myself i have learned a lot of things in this course.

By Albert S

Jun 20, 2020

I loved the content just the thing is that networking was a bit more complex for a new person.

By Gustavia J

Jun 19, 2020

I've learned so much already. I'm looking forward to learning more in the next set of courses.

By Matthias S S

Jun 9, 2020

I loved every bit of it. But the hands-on exercises involving the Remote Desktops were superb.