This course empowers professionals to move beyond surface-level cultural awareness, delving into complex aspects of culture in teamwork. Participants will learn to decode cultural cues, consider diverse perspectives, and transform challenges into growth opportunities. The course examines how culture shapes identities, influences interactions, and impacts team success. Intended for professionals seeking to enhance teamwork skills in a multicultural context, it offers practical tools to understand how diverse backgrounds and expectations shape team collaboration. Emphasizing cultural self-awareness, the course guides learners to develop a personal "cultural compass" to navigate cross-cultural situations confidently. By the end of the course, participants will be equipped to engage as culturally aware team members, fostering inclusive environments and achieving remarkable results in today’s global workplace. This course provides foundational information about culture and teamwork. We will use “culture” and “teams” as guiding metaphors for understanding how to optimize the power of culturally diverse teams at work. We will explore culture as a complex concept based on how culture matters to individuals as multicultural beings, organizational contexts, and team dynamics. We will delve into culture-related challenges and opportunities of being a member of a diverse work team.



Culture Matters and Teamwork

Instructor: Brenda J. Allen
Access provided by New York State Department of Labor
Recommended experience
What you'll learn
We are all multicultural!
Practical strategies for overcoming cultural challenges and optimizing team effectiveness.
Characteristics of effective teams and how cultural dynamics influence teamwork.
Details to know

Add to your LinkedIn profile
15 assignments
April 2025
See how employees at top companies are mastering in-demand skills


Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review

There are 4 modules in this course
Examine how culture shapes teamwork, influencing workplace dynamics and collaboration. Learn strategies to work effectively and inclusively across cultures.
What's included
5 videos5 readings4 assignments1 discussion prompt
Explore the essential role of multicultural teams and the skills for effective collaboration. Gain strategies to collaborate effectively and build inclusive, successful teams.
What's included
3 videos2 readings4 assignments
Discover how culture shock impacts teamwork, bringing both challenges and opportunities. Learn to anticipate, adapt, and turn cultural differences into personal and professional growth.
What's included
4 videos1 reading3 assignments1 discussion prompt
Use a cultural compass to navigate diverse teams with confidence. Follow five guiding principles to manage cultural challenges and thrive in multicultural environments.
What's included
3 videos2 readings4 assignments1 discussion prompt
Instructor

Offered by
Why people choose Coursera for their career




Recommended if you're interested in Business
University of Colorado System
University of Pennsylvania
University of Pennsylvania
University of Illinois Urbana-Champaign

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy