介紹國際職場素養的內涵及相關課題,培育學生應有的職場視野與能力,便利學生融入職場環境,迅速自新手成為高手,裕如地發揮所學與所長。



職場素養 (Professionalism)

Instructor: 陳嫦芬
Access provided by New York State Department of Labor
21,406 already enrolled
(429 reviews)
Details to know

Add to your LinkedIn profile
See how employees at top companies are mastering in-demand skills


Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review

There are 6 modules in this course
歡迎大家來到這堂課一起探討【職場素養】!你可以在第一講中,找到全部六講課程的大綱和投影片 (Powerpoint)、課程作業的互評方式、通過本課程的條件,以及常見問題集。接著我們會循序漸進地介紹職場素養的意涵,包含職場的人與事、全相的職場素養、專家與專業的定義、職場素養的核心內容,以及自我領導力的重要性。
What's included
4 videos4 readings
溝通能力是職場素養的核心內涵。你將在第二講的內容中,學到溝通能力的四項核心:『關係角度』、『內容角度』、『詞彙選擇』與『句型結構』;成功的表達需要哪些關鍵要素,最後談談肢體語言及職場社交場合的溝通原則。*本模組含一個互評作業(Peer review assessment)*
What's included
3 videos1 peer review
在瞭解溝通的基本原理後,我將分享職場上常見的溝通挑戰,以及應對的建議;說明提問的要領、信任建立的方略,和聲相的重要性。
What's included
3 videos
心緒智能的高低決定個人在職場情境的表現好壞。第四講中,你會認識到幾個觀念:意念與專注心、意念與身心關聯、情緒的內涵,及情緒與領導力的關聯。*本模組含一個互評作業(Peer review assessment)*
What's included
4 videos1 peer review
第五講中,我將說明職場專業形象和刻板印象的意涵,傳授印象管理和儀容管理的方略,讓你可以逐步建構起內外兼備的專業形象。
What's included
5 videos
恭喜來到課程的最後一講!在第六講中,我將談談自己對人文素養的感悟,分享我培育人文素養的秘訣、職場的正向價值觀,最後給你一些課程期勉。 *本模組含一個互評作業(Peer review assessment)*
What's included
5 videos1 peer review
Instructor

Offered by
Why people choose Coursera for their career




Learner reviews
429 reviews
- 5 stars
86.21%
- 4 stars
11.21%
- 3 stars
1.40%
- 2 stars
0.70%
- 1 star
0.46%
Showing 3 of 429
Reviewed on Feb 9, 2016
嫦芬老师的课非常棒,讲述了职场素养的各个方面。职场占据了我们生活的绝大部分时间,职场素养也是决定成败的关键因素。感谢嫦芬老师的精彩讲授!希望有一天也能获得老师的印章。
Reviewed on Nov 10, 2015
总的框架很好,部分内容也很有深度,从头到尾听了一遍。缺点是不够生动,观点不够鲜明,但瑕不掩瑜,给5分评价。
Reviewed on Aug 27, 2015
What I can learn from the course are surprised to me.
Recommended if you're interested in Business
Shanghai Jiao Tong University
Peking University
National Taiwan University
Shanghai Jiao Tong University

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy