This course is part of the Amazon Connect curriculum. Amazon Connect chat and messaging channels allow customers to reach your organization through text-based communications. The supported Amazon Connect messaging channels are web chat, mobile chat, SMS, and third-party messaging applications like WhatsApp and Facebook Messenger.
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Amazon Connect Chat and Messaging Fundamentals
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Amazon Connect Chat and Messaging Fundamentals
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Instructor: AWS Instructor
Access provided by Coursera Learning Team
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 hour to complete
Flexible schedule
Learn at your own pace
Details to know
Assessments
1 assignment
Taught in English
See how employees at top companies are mastering in-demand skills
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There is 1 module in this course
What's included
1 reading1 assignment
Instructor
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