This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively.
Conflict Transformation
Conflict Transformation
Instructor: Ellen Ott Marshall
Sponsored by Coursera Learning Team
46,152 already enrolled
Gain insight into a topic and learn the fundamentals.
4.8
(433 reviews)
Beginner level
No prior experience required
Flexible schedule
Approx. 17 hours
Learn at your own pace
97%
Most learners liked this course
Details to know
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Assessments
5 assignments
Taught in English
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There are 5 modules in this course
This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.
What's included
7 videos3 readings1 assignment1 peer review1 discussion prompt
This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.
What's included
6 videos3 readings1 assignment1 peer review1 discussion prompt
This module explores conflict analysis and three analysis tools.
What's included
6 videos3 readings1 assignment1 peer review1 discussion prompt
This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.
What's included
7 videos2 readings1 assignment1 peer review1 discussion prompt
This module covers strategies for dealing with conflict that is ongoing or seemingly erupts unexpectedly.
What's included
5 videos2 readings1 assignment1 peer review1 discussion prompt
Instructor
Instructor ratings
4.8 (153 ratings)Offered by
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Learner reviews
4.8
433 reviews
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13.59%
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Showing 3 of 433
EH
5
Reviewed on Aug 3, 2017
I have definitely learned a lot with this course! What is my style, how to address conflict more efficiently, what tools do we have, and many more useful skills for my personal and work life.
SG
5
Reviewed on Oct 3, 2018
This is one of the best courses ever , the tools and knowledge i have acquired will help me deal with a lot of issues. thanks a thousand times.
AY
5
Reviewed on Aug 14, 2020
It was a fabulous course. It has helped me know more about myself and my way of dealing with situations. The weekly readings were very enriching.Videos were very helpful.
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