By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
Optimizing Diversity on Teams
Optimizing Diversity on Teams
This course is part of Culture-Driven Team Building Specialization
Instructors: Dr. Aviva Legatt
Sponsored by Coursera Learning Team
9,048 already enrolled
Gain insight into a topic and learn the fundamentals.
4.4
(173 reviews)
Beginner level
No prior experience required
Flexible schedule
Approx. 12 hours
Learn at your own pace
94%
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Assessments
4 assignments
Taught in English
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This course is part of the Culture-Driven Team Building Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 4 modules in this course
This module is all about the hidden barriers that can prevent you from promoting and leveraging the benefits of diversity on your team. We will learn specific strategies to get buy-in for diversity initiatives. We will learn about the biases that can harm these efforts, and discuss effective means of identifying and reducing these biases. Towards the end of the module, you will hear from two diversity experts. The first is Arjun Shankar, Co-Director of the Center for Curiosity at the University of Pennsylvania. In this role, he has studied cultural barriers to inclusion in organizations and offers insights based on his research. The second expert is Stanford Thompson, Executive Director of the music education non-profit, Play On, Philly! Stanford advises symphony orchestras nationally on how to improve their diversity, and will offer practical advice on making any team more inclusive. By the end of the module, you will be better positioned to develop diversity initiatives that go beyond compliance and make inclusion a core strength of your team.
What's included
8 videos2 readings1 assignment1 peer review1 discussion prompt
In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules.
What's included
14 videos4 readings1 assignment1 peer review1 discussion prompt
In this module, we will move from promoting diversity to looking at the conflicts that can arise in diverse work environments. You will learn about why conflicts occur and how you can develop norms to address them. By the end of the module, you will be able to have better conversations related to diversity issues in the workplace.
What's included
8 videos2 readings1 assignment1 peer review1 discussion prompt
In this module, you will get a practical perspective on managing diversity in teams by looking at real life cases of companies creating a more inclusive workplace. Looking at the experience of Google, Nike and UnitedHealthcare, you will see how major businesses are applying specific strategies and techniques for overcoming barriers to inclusion.
What's included
9 videos3 readings1 assignment1 peer review1 discussion prompt
Instructors
Instructor ratings
4.3 (30 ratings)Offered by
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4.4
173 reviews
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Showing 3 of 173
WC
5
Reviewed on Sep 1, 2019
Right on topic for the issues I'm seeing in the workplace
MM
5
Reviewed on Oct 16, 2022
I learned so much, and I had a better understanding of tactics to diversify companies and reach out to different groups that are not currently represented.I really loved this course.
DL
5
Reviewed on Jun 17, 2019
Learning about micro-aggressions changed my life - personally and professio
Recommended if you're interested in Business
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IE Business School
University of Michigan
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