Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.
Intercultural Communication and Conflict Resolution
Intercultural Communication and Conflict Resolution
This course is part of Conflict Management Specialization
Instructors: Najla DeBow
Sponsored by Coursera Learning Team
32,300 already enrolled
Gain insight into a topic and learn the fundamentals.
4.5
(571 reviews)
5 hours to complete
3 weeks at 1 hour a week
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Taught in English
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This course is part of the Conflict Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 5 modules in this course
Get started with the course! Begin by reading the Course Overview and completing the Course Survey.
What's included
1 video3 readings
In this module we will begin by examining the importance of understanding cultural differences. We will then define culture and distinguish between inter- and intra- cultural interactions.
What's included
6 videos
In this module we will begin by analyzing the dynamics of intercultural interactions. We will then identify frameworks and barriers present in intercultural interactions.
What's included
6 videos1 peer review
In this module we will begin by planning strategies for success in intercultural interactions. We will then implement a mindset of success and strategies during the process of interaction.
What's included
7 videos1 peer review
Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey.
What's included
1 video2 readings
Instructors
Instructor ratings
4.5 (94 ratings)Offered by
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4.5
571 reviews
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DB
5
Reviewed on Jul 16, 2020
interesting course and much added value knowledge for the daily life experience and work inside diverse organizations
WG
5
Reviewed on Aug 27, 2020
This course is very interesting. you never know until you attempt to learn. i am so grateful to have participated in it.
ED
5
Reviewed on Apr 18, 2019
Course is very educative and brings across all cultural dimensions which really help to know various culture's.
Recommended if you're interested in Business
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