Leadership and Influence

Leadership and Influence

This course is part of Professional IQ: Preventing and Solving Problems at Work Specialization

Instructor: C. K. Gunsalus

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Assessments

17 assignments

Taught in English

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This course is part of the Professional IQ: Preventing and Solving Problems at Work Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 5 modules in this course

The only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a plan for yourself that will help you help others, and learn skills to make it happen.

Listening and being sure of your values underpins everything that comes with professional influencer and leadership soft skills. We’ll go on to look at self-assessment and leadership planning, negotiation, addressing and resolving conflict, and successfully identifying and promoting circumstances you want. After this course, you will be able to: - state your own mission and plan with confidence - negotiate and persuade - deal with difficult people - contribute to crafting a working environment you want to work in The prerequisites for this course are Courses One and Two of the Specialization "Professional IQ: Preventing and Solving Problems at Work".

You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.

What's included

2 videos5 readings1 assignment1 discussion prompt1 plugin

2 videosTotal 5 minutes

Course Overview: Becoming a Leader3 minutesPreview module
2MC: Reverse Engineering2 minutes

5 readingsTotal 50 minutes

Syllabus10 minutes
About the Discussion Forums10 minutes
Glossary10 minutes
Updating Your Profile10 minutes
Social Media10 minutes

1 assignmentTotal 30 minutes

Orientation Quiz30 minutes

1 discussion promptTotal 10 minutes

Getting to Know Your Classmates10 minutes

1 pluginTotal 15 minutes

Welcome! Please tell us about yourself15 minutes

Find out what it can be like to make the transition into a leadership role. Learn how your values and branding are essential in this transition.

What's included

21 videos2 readings4 assignments1 peer review1 discussion prompt

21 videosTotal 99 minutes

1.1.1 What Is a Leader?3 minutesPreview module
1.2.1 2MC: Valet Parking1 minute
1.3.1 What Is Leadership?2 minutes
1.3.2 2MC: Safety Violations1 minute
1.3.3 Leaders Come in Different Packages5 minutes
1.3.4 Leadership Is More Than a Title5 minutes
1.3.5 Leaders Are Learners6 minutes
1.3.6 Leaders Keep Improving3 minutes
1.4.1 How Do You Become A Leader?1 minute
1.4.2 2MC: Your Nephew’s Company1 minute
1.4.3 Act Ahead of Where You Are6 minutes
1.4.4 Planning for Leadership4 minutes
1.4.5 Experts Comment: Transitions6 minutes
1.4.6 Experts Comment: Your Nephew's Company6 minutes
1.5.1 What Leaders Do5 minutes
1.5.2 2MC: Your Friend’s Future1 minute
1.5.3 Leaders Pick the Hardest Things6 minutes
1.5.4 Share Glory7 minutes
1.5.5 Remember How You Say It8 minutes
1.5.6 Experts Comment: Your Friend's Future7 minutes
1.6.1 Experts Comment: Valet Parking7 minutes

2 readingsTotal 20 minutes

Week 1 Overview10 minutes
Week 1 Resources and References10 minutes

4 assignmentsTotal 120 minutes

Week 1 Quiz30 minutes
Lesson 1-3 Practice Quiz30 minutes
Lesson 1-4 Practice Quiz30 minutes
Lesson 1-5 Practice Quiz30 minutes

1 peer reviewTotal 120 minutes

Week 1 - Peer Reviewed Assessment120 minutes

1 discussion promptTotal 10 minutes

Week 1 Discussion10 minutes

Learn how influence and persuasion are key to leadership and some essentials negotiation concepts and skills. Explore more about effective communication.

What's included

22 videos2 readings4 assignments1 peer review1 discussion prompt

22 videosTotal 114 minutes

2.1.1 Influence, Persuasion, and Negotiation1 minutePreview module
2.2.1 2MC: Sell Vaporware3 minutes
2.3.1 Influence and Negotiation5 minutes
2.3.2 2MC: Billing Error1 minute
2.3.3 Speaking Credibly9 minutes
2.3.4 Negotiation in More Depth5 minutes
2.3.5.1 Interests vs Positions8 minutes
2.3.5.2 Experts on Negotiation5 minutes
2.3.6 Experts Comment: Billing Error5 minutes
2.4.1 Using What You Already Know0 minutes
2.4.2 2MC: The Tennis Pro and the Airline Pilot1 minute
2.4.3 Stages of Negotiation7 minutes
2.4.4 Errors in Negotiators’ Frames7 minutes
2.4.5 My Friend's Car7 minutes
2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot4 minutes
2.5.1 Negotiation Skills at Work0 minutes
2.5.2 2MC: Gift or Bribe?2 minutes
2.5.3 Interests, Rights, and Power7 minutes
2.5.4 Applying the IRP Model6 minutes
2.5.5 Keep Learning as a Negotiator9 minutes
2.5.6 Experts Comment: Gift or Bribe?7 minutes
2.6.1 Experts Comment: Sell Vaporware4 minutes

2 readingsTotal 20 minutes

Week 2 Overview10 minutes
Week 2 Resources and References10 minutes

4 assignmentsTotal 120 minutes

Week 2 Quiz30 minutes
Lesson 2-3 Practice Quiz30 minutes
Lesson 2-4 Practice Quiz30 minutes
Lesson 2-5 Practice Quiz30 minutes

1 peer reviewTotal 120 minutes

Week 2 - Peer Reviewed Assessment120 minutes

1 discussion promptTotal 10 minutes

Week 2 Discussion10 minutes

Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints.

What's included

22 videos2 readings4 assignments1 peer review1 discussion prompt

22 videosTotal 106 minutes

3.1.1 Difficult Conversations as a Leader1 minutePreview module
3.2.1 2MC: Business Introductions2 minutes
3.3.1 Leaders: Expect Difﬁcult Conversations1 minute
3.3.2 2MC: Reference Calls1 minute
3.3.3 Learn What Pushes Your Buttons8 minutes
3.3.4 Preparing for Difficult Conversations9 minutes
3.3.5 Delivering Bad News6 minutes
3.3.6 Experts Comment: Reference Calls5 minutes
3.4.1 Getting and Giving Feedback1 minute
3.4.2 2MC: Conﬂict at Work1 minute
3.4.3 Feedback Is a Gift6 minutes
3.4.4 Giving Feedback6 minutes
3.4.5 Giving Hard Feedback7 minutes
3.4.6 Feedback: Going Visual7 minutes
3.4.7 Experts Comment: Conflict at Work5 minutes
3.5.1 Complaint-Handling Guidelines1 minute
3.5.2 2MC: Side Business1 minute
3.5.3 Preparation Is Key5 minutes
3.5.4 Complaint-Handling Guidelines, Part One6 minutes
3.5.5 Complaint-Handling Guidelines, Part Two5 minutes
3.5.6 Applying the Guidelines: Side Business6 minutes
3.6.1 Applying the Guidelines: Business Introductions7 minutes

2 readingsTotal 20 minutes

Week 3 Overview10 minutes
Week 3 Resources and References10 minutes

4 assignmentsTotal 120 minutes

Week 3 Quiz30 minutes
Lesson 3-3 Practice Quiz30 minutes
Lesson 3-4 Practice Quiz30 minutes
Lesson 3-5 Practice Quiz30 minutes

1 peer reviewTotal 120 minutes

Week 3 - Peer Reviewed Assessment120 minutes

1 discussion promptTotal 10 minutes

Week 3 Discussion10 minutes

Pull together skills and knowledge from throughout the courses while examining the importance of your alignment and fit in an organization. Reflect on the importance of learning as a leader and plan for what happens next in your professional career.