This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations.
Negotiation Fundamentals
Negotiation Fundamentals
This course is part of Negotiation, Mediation and Conflict Resolution Specialization
Instructor: Aurélien Colson
Sponsored by Coursera Learning Team
66,452 already enrolled
Gain insight into a topic and learn the fundamentals.
4.7
(1,537 reviews)
Beginner level
No prior experience required
Flexible schedule
Approx. 7 hours
Learn at your own pace
93%
Most learners liked this course
Skills you'll gain
Details to know
Shareable certificate
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Assessments
7 quizzes
Taught in English
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This course is part of the Negotiation, Mediation and Conflict Resolution Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 5 modules in this course
In this module you'll have an overview of negotiation strategy. You will be able to understand why negotiation is so important. It introduces the three dimensions of any negotiation: People, Problem, and Process. You will explore two fundamental tools of the negotiator: active listening, and effective speaking. Last, you will become acquainted with a list of counterproductive assumptions about negotiation.
What's included
6 videos1 quiz1 discussion prompt
In this module, you'll have to focus on negotiation preparation. It will show you how to get ready for any negotiation, even though you might not have a lot of time to prepare for it. This module will introduce you to a check-list of 10 points to focus on in order to get really ready for any negotiation, anywhere, anytime.
What's included
6 videos2 quizzes
This module gathers several learning goals. It will help you analyse the typical factors of failure or deadlock in negotiation, and develop proper responses. It will help you negotiate on behalf of others: getting the right instructions and respecting your negotiation mandate. You will also learn about techniques to create value through negotiation. Last but not least, this module will introduce you to the most typical bargaining techniques - and how to counter them!
What's included
6 videos2 quizzes
What's included
2 peer reviews
This last module will help you plan the necessary sequence of a negotiation, and organise them effectively in scheduled phases. This will help you do “first things first” and take care of what is truly essential in a negotiation. Last, this module will show you how to discuss power balance around the negotiation table.
What's included
6 videos2 quizzes
Instructor
Instructor ratings
4.8 (415 ratings)Offered by
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4.7
1,537 reviews
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Showing 3 of 1537
JL
5
Reviewed on Aug 16, 2020
The approach and methodology in the programme correspond with the wealth of information contained therein. This course is my best alternative dispute resolution experience so far.
RD
5
Reviewed on Jan 29, 2021
I have been doing sales and Negotiating for years, never felt confident. now after stated learning in detail on negotiating, and hopefully will continue learning the remaining course. Thank you
TB
4
Reviewed on Jun 19, 2020
I liked the course. Basic level. The material was well organized and presented in short lessons. Easy to follow. Nice content and a really enjoyable/interesting homework.
Recommended if you're interested in Business
Rutgers the State University of New Jersey
Rutgers the State University of New Jersey
University of California, Irvine
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