The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
The Manager's Toolkit: A Practical Guide to Managing People at Work
The Manager's Toolkit: A Practical Guide to Managing People at Work
Instructor: Dr Chris Dewberry
Sponsored by Coursera Learning Team
187,915 already enrolled
Gain insight into a topic and learn the fundamentals.
4.7
(4,156 reviews)
33 hours to complete
3 weeks at 11 hours a week
Flexible schedule
Learn at your own pace
97%
Most learners liked this course
Skills you'll gain
Details to know
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Assessments
30 assignments
Taught in English
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There are 6 modules in this course
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
What's included
2 videos2 readings
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
What's included
5 videos1 reading6 assignments
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
What's included
6 videos3 readings6 assignments
This week we are looking at how a well designed performance management system can help both the employee and the organization.
What's included
5 videos8 readings6 assignments1 peer review
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
What's included
6 videos2 readings7 assignments
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
What's included
4 videos3 readings5 assignments
Instructor
Instructor ratings
4.6 (1,397 ratings)
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Learner reviews
4.7
4,156 reviews
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Showing 3 of 4156
O
5
Reviewed on Apr 12, 2020
The whole programme has been inspiring and resourceful. I plan to implement every bit of it in the discharge of my daily assignment. Thank you so much for this opportunity.Omobowale Odofib
SB
5
Reviewed on Sep 4, 2021
I have really enjoyed this course in how to manage your employees at work, also it will encourage all managers to learn a lot in managing their employees at work in different situations.
NS
5
Reviewed on Apr 13, 2019
An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.
Recommended if you're interested in Business
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