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Explore the CRM Course Catalog
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Analysis, Customer Acquisition Management, Competitive Analysis, Customer Insights, Customer Relationship Management, Brand Loyalty, Marketing Channel, Digital Marketing, Marketing Strategies, Campaign Management, Marketing Analytics, Business-To-Consumer, Data-Driven Decision-Making, Customer Engagement, MarTech, Marketing Planning, Marketing, Generative AI, Advertising Campaigns
- Status: Free
University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Social Media, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Modeling, Web Content, Branding, Customer Relationship Management
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation
LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, Data Management, Business Process Automation, User Accounts, Application Deployment, Workflow Management, Security Management, Customer Relationship Management (CRM) Software, Administration, Data Import/Export, Data Security, Role-Based Access Control (RBAC)
- Status: Free
Coursera Instructor Network
Skills you'll gain: Account Management, Sales Enablement, Proposal Development, Sales Management, Market Analysis, Market Trend, Workflow Management, Innovation, Process Analysis, Ethical Standards And Conduct, Customer Communications Management, Business Process Automation, Customer Relationship Management, Automation
- Status: Free
Coursera Project Network
Skills you'll gain: Outbound Calls, Workflow Management, Business Process Automation, Customer Service, Customer Relationship Management (CRM) Software, Setting Appointments, Automation, Artificial Intelligence, Systems Integration, System Configuration
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing
University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer Relationship Management, Marketing Effectiveness, Strategic Marketing, Business Marketing, Change Management, Marketing Analytics, Marketing Strategy and Techniques, Artificial Intelligence, Law, Regulation, and Compliance, Information Privacy, Business Ethics, Business Transformation, Business Strategy, Digital Transformation
Skills you'll gain: Overcoming Objections, Sales Development, Lead Generation, Selling Techniques, Verbal Communication Skills, Prospecting and Qualification, Inside Sales, Phone Sales, Emotional Intelligence, Sales Strategy, Sales Presentations, Target Audience, Sales Process, Communication, Empathy, Active Listening, Customer Engagement, Self-Awareness, Value Propositions, Customer Insights
Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Automation, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Product Promotion, Search Engine Optimization, Digital Marketing, Customer Engagement, Advertising
Coursera Project Network
Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Marketing Materials, Advertising, Marketing Design, Graphic and Visual Design, User Accounts, Account Management
Skills you'll gain: Sales Strategy, Customer Analysis, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Insights, Cross Selling, Sales, Customer Data Management, Upselling, Sales Prospecting, Data Quality, Customer Relationship Management, Advanced Analytics, Data Integrity, Data Analysis, Personalized Service, Customer Engagement, Data-Driven Decision-Making, Data Integration
In summary, here are 10 of our most popular crm courses
- Advanced Digital Marketing:Â University of Maryland, College Park
- GetVirtual: How to Launch Your Online Business:Â University of California, Santa Cruz
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Salesforce Admin Functions:Â LearnKartS
- GenAI for Account Executives:Â Coursera Instructor Network
- GoHighLevel for Beginners: Voice AI Automated Appointments :Â Coursera Project Network
- Managing Customer Expectations with Jagdish Sheth:Â Kennesaw State University
- Building Generative AI Capabilities:Â University of Virginia Darden School Foundation
- Manual de estrategias de ventas por conversación para SDR: Salesforce
- Mobile Marketing:Â Simplilearn