Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the CRM Course Catalog
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Analysis, Customer Retention, Customer Engagement, Customer Relationship Management, Customer Insights, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions
Fundação Instituto de Administração
Skills you'll gain: Agile Methodology, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Customer Insights, Process Design, Value Propositions, Solution Delivery, Business Analysis, Interpersonal Communications, Cross-Functional Collaboration, Experience Design, Product Lifecycle Management, Business Metrics, Strategic Partnership
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer Relationship Management, Business-To-Consumer, Customer Engagement, Business Transformation, Technology Strategies, Revenue Management, Service Level Agreement, Contract Management, Cloud Services
Skills you'll gain: Overcoming Objections, Sales Development, Lead Generation, Selling Techniques, Verbal Communication Skills, Prospecting and Qualification, Inside Sales, Phone Sales, Emotional Intelligence, Sales Strategy, Sales Presentations, Target Audience, Sales Process, Communication, Empathy, Active Listening, Customer Engagement, Self-Awareness, Value Propositions, Customer Insights
Skills you'll gain: Rapport Building, Digital Transformation, Data Centers, Customer Relationship Building, Sales Training, Technical Sales, Interviewing Skills, Technical Communication, Business Research, Solution Selling, Computer Hardware, Software As A Service, Needs Assessment
- Status: Free
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Customer Analysis, Marketing Automation, Performance Analysis, Marketing Strategies, Marketing Effectiveness, Customer Insights, Data Ethics, Analytics, Business Ethics
Liberty Mutual Insurance
Skills you'll gain: Insurance Sales, Verbal Communication Skills, Storytelling, Communication, Goal Setting, Interpersonal Communications, Business Communication, Prioritization, Sales Presentations, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Organizational Skills, Insurance, Customer Relationship Management, Business Ethics
- Status: Free
Coursera Instructor Network
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making, Goal Setting, Needs Assessment
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, MarTech, Marketing Strategies, Customer Engagement, Customer Relationship Management, Business Strategies, Predictive Modeling
- Status: Free
Coursera Project Network
Skills you'll gain: Outbound Calls, Workflow Management, Business Process Automation, Customer Service, Customer Relationship Management (CRM) Software, Setting Appointments, Automation, Artificial Intelligence, Systems Integration, System Configuration
- Status: Free
Coursera Project Network
Skills you'll gain: Content Creation, HubSpot CRM, Marketing Strategies, Customer Analysis, MarTech, Marketing Automation, Customer Engagement, Email Marketing, Marketing Effectiveness, Digital Marketing, Lead Generation
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Analysis, Customer Acquisition Management, Competitive Analysis, Customer Insights, Customer Relationship Management, Brand Loyalty, Marketing Channel, Digital Marketing, Marketing Strategies, Campaign Management, Marketing Analytics, Business-To-Consumer, Data-Driven Decision-Making, Customer Engagement, MarTech, Marketing Planning, Marketing, Generative AI, Advertising Campaigns
In summary, here are 10 of our most popular crm courses
- Principais Elementos do Sucesso do Cliente: Fundação Instituto de Administração
- A Organização Centrada na Jornada do Cliente: Fundação Instituto de Administração
- O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
- Manual de estrategias de ventas por conversación para SDR: Salesforce
- Setting Up Your Sale: Dell
- GenAI for Marketing Analysts: Innovate Marketing Strategies: Coursera Instructor Network
- Professional Skills for Insurance Sales Success: Liberty Mutual Insurance
- How to Develop an Account Strategy: Coursera Instructor Network
- Driving Customer Equity with AI: Emory University
- GoHighLevel for Beginners: Voice AI Automated Appointments : Coursera Project Network