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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,518 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

EL

Apr 10, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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826 - 844 of 844 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Shante' F

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Feb 17, 2025

if you are interested in digital marketing and having an online store. Then this course is for you.

By Bogdan M

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Dec 28, 2022

Last few assignments had grammar and other errors in the assigned materials. Otherwise good.

By Behzad G

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Mar 10, 2024

I have done my project but did not show I competed , I confused totally

By S K P K

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Jun 13, 2022

Please make all activites mandatory

By Richard D

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Mar 26, 2023

It's mostly common sense.

By Nguyễn H G

•

Feb 18, 2025

GOOD

By JYOTI

•

Jul 7, 2024

good

By Jo'raboyev A

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Apr 21, 2024

okey

By Sigma c

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Jul 22, 2022

good

By E.sharmila

•

Sep 26, 2022

👍

By Patrícia A S V

•

Aug 14, 2024

i believe it should be more practical than theorical...

By Jens G

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Sep 27, 2024

Can't finish 4th module. Left with 4 min of videos and 40 min of reading. There is some kind of issue here

By Matthew B

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Jun 11, 2024

Outdated content - would not recommend.

By D B

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Aug 31, 2024

stupid way to check id

By Joyline T M

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Dec 6, 2024

I had a great time

By Navneet D

•

Sep 29, 2024

worst course ever

By Sameer S

•

Oct 20, 2024

not goood

By WAWAN W G

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Dec 2, 2024

good

By Elsa R

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Jun 7, 2024

i